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Alcea Technologies Case Studies

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  • HelpSpot
    Reference Rating
    4.7 / 5.0
    Customer References 67 total
    About

    HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely …

  • LiveAgent
    Reference Rating
    4.7 / 5.0
    Customer References 119 total
    About

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. …

  • Zendesk
    Reference Rating
    4.7 / 5.0
    Customer References 1,328 total
    About

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

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