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Alcea Technologies Case Studies

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  • Freshdesk
    Reference Rating
    4.7 / 5.0
    Customer References 193 total
    About

    Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, …

  • HelpSpot
    Reference Rating
    4.7 / 5.0
    Customer References 67 total
    About

    HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely …

  • LiveAgent
    Reference Rating
    4.7 / 5.0
    Customer References 119 total
    About

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. …

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