“Our AI Agent pulls from different data sources and articles, and combines that together into a sensible response. I’m impressed that the AI Agent is able to think through the end result that the user is looking to accomplish and pull the specific sections of the Help Center articles to …

"We saw impressive gains when implementing the scripted chatbot, but were blown away by the results of our generative AI Agent. We are consistently updating our product to meet customer needs. With the AI Agent, we no longer have to rely on human intervention to address new customer inquiries that …