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“Act-On’s support is one key area where the platform shines. It’s helpful to work with a support team who has really deep knowledge of the platform, great troubleshooting skills, and can share best practices to enhance response rates and optimization.”
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"ROI for us means two things: Return on Investment and Return on Impression. One is a financial formula and the other an insight measurement, but both are equally important to measurements for our business health. Act-On has proven its value for both, and provided us with intelligence that we would …
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“Act-On’s segmentation tools are powerful. Now we can manage subscriptions effectively, easily personalize communications, and maintain clean lists with minimal effort.”
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"Act-On has helped us create product announcements and marketing campaigns with greater speed and efficiency.”
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“Act-On helps market to our customers and partners more easily and efficiently, and has given us the tools we need to measure our ROI and share it with our executive leadership.”
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"Our extended buying cycle also required significantly more visibility, tracking and lead nurturing than we had in place, because our typical incoming student can take up to two years to decide which college they want to attend."
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“We would send out an email for, say, a credit card offer, then we’d wait X amount of time and look at the reports. We would figure out who opened and who didn’t, then we would craft follow-up email, and so on. It was very labor-intensive.”
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“Act-On has been amazing in so many ways. We can segment our members based on their location, the services they use – anything – then send the proper email to each member. And Act-On support has been tremendous. We use the online classes, tutorials and training videos, and they are …
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"Act-On and Microsoft Dynamics have increased transparency between our marketing and sales team efforts.”
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"The level of support we receive is unlike any company I have ever encountered; they make their customers their top priority."
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"With the Act-On platform, we are now able to do extremely personalized campaigns that target specific areas in specific industries, and we are starting to see a big difference here. We now can use the real time reporting, dashboards, and metrics to deliver the right content to the right target."
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“Act-On has become as crucial to our marketing and sales effort as phone and basic email. It’s central to the way the company runs. It’s unthinkable to imagine going back.”
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“I think ultimately Joyride wanted, and I wanted, something that I knew was going to scale with us. That was the most important factor, with cost being balanced out by the sales I knew I would be able to help bring in by using Act-On”
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"Act-On is the linchpin that connects our customers & prospects to our sales & service efforts. It is an excellent and comprehensive platform.”
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"I’ve had a good experience using Act-On and give it an NPS score of 10/10.”