“With Asset Management, we can track all our assets. If we had a flood event, we would be able to track where we were having overflows so we can direct construction projects to those areas of greatest need. It has improved workflow. It has better enabled us to track areas …

“We have 89 jurisdictions that we contract with on a regular basis, which means a lot of users to maintain at any time. We not only save them money, but we also make it easier for customers so they have a consistent experience.”

“We wanted a cloud solution because we have limited funding, and buying servers to handle the volume of processing that we do was simply not cost-effective.”

“Our challenge was to do more with less. We wanted to do away with other applications and look at one where we could centralize and take a product and leverage it as many times as we can. We see that with Accela.”

“I’m just extremely excited about the Accela Civic Platform. It has a lot of functionality and it’s very robust; it’s so much better than anything that we’ve ever had before. Within your workflow, you can quickly tell where things are and how you’re progressing through the application.”

“We’ve become incredibly transparent. The most important thing for us is that it took a division that was siloed in individual data management systems and brought us all under one system.”

“Accela Right of Way Management allows our users to align their project schedules so street cuts occur only once. This helps us cut down on street closings, which avoids traffic problems and reduces the negative impact on our neighborhoods. Most important, it helps our governments and utilities stretch their limited …

“We anticipate that by next year, we will realize $1 million or more in savings with Accela Right of Way Management.”

“We asked ourselves what kinds of programs are out there that could do this seamlessly, and in all honesty, the answer for us really was Accela Boards and Commissions.”

"Our philosophy is that municipal government needs to remain at the forefront of change, so we’re continually adapting our business processes and making them more efficient. One of the big things is a key focus on customer service, really listening to the voice of the customer and providing them technology. …

"We’ve become incredibly transparent. The most important thing for us is that it took a division that was siloed in individual data management systems and brought us all under one system."

"It became clear that hosting was our best option. With Accela’s cloud hosting, I am a higher priority. The only decisions I have to make is when I want to upgrade software versions, and beyond the monthly fee, I don’t have to budget for anything else."

“It’s important for us to provide a seamless and frictionless experience.”

“DigEplan improves efficiency. It has reduced our document routing time between departments, removing the need to carry large burdensome sets of physical copies of the plans back and forth from office to office. Now all reviews can be done simultaneously, with all plans kept in one centralized location – attached …

“SaaS is our new world. It’s all in the cloud now. If you want to continue to operate in your 20th century model it’s going to take a lot of work.”