Accela

Premium
Read 75 Accela reviews and testimonials from customers, explore 62 case studies and customer success stories, and watch 34 customer videos to see why companies chose Accela as their Public Works Software

Accela is the leading provider of provider of cloud based productivity and civic engagement solutions for government. Accela's platform software solutions and mobile apps improve core processes for city, county, state and federal governments while addressing the diverse needs of their constituents by making publicly available information more accessible. The Accela Civic Platform includes solutions for land management, asset management, licensing and case management, legislative management and more.

Show more
Category:
Customer Rating Review Scorebased on 3413 reference ratings
4.7/5.0 (3413)

More from Accela

Featured Testimonials

  • "Before, we had to bring on seasonal staff when we processed all of our business license renewals each year. With Accela, we're able to handle roughly twice the volume without increasing staff, and we can identify and focus on our best revenue streams."

    Trudi WengerInformation Specialist

  • "Thanks to our Accela solution, we were able to reduce turnaround times for residential permits from approximately three weeks to three days and for commercial permits from two months to 5-10 days."

    Luis VasquezChief Building Official, Building Permits and Inspections

  • “You know, in this day and age, data security is always a concern; it just seems like people come up with new [threats] every day. But we feel that Accela has the right things in place, things that we would have had to put on our own servers if we would have upgraded our on-premises installation.”

    Sue FerbuytAssistant Financial Director
Load additional Testimonials

Featured Case Studies

  • Michigan leverages Software-as-a-Service (SaaS) to deliver cost savings and automatic functionality updates

    Tim GajdaState Division Administrator

  • Modernizing Hartford’s Government Services with Accela

  • Enhancing Engagement and City Responsiveness to Resident Service Requests

    Eric OlsonWeb Development Manager
Load additional Case Studies

Featured Customer Videos

  • Play Video
    Anthony LanciaAVP, Local Gov't Affairs & Permitting, AGC of St. Louis
  • Play Video
    Stu Craven Senior Applications Analyst
  • Play Video
    Peter PirnejadDevelopment Services Director, Palo Alto, California
Load additional Videos

Additional Accela Information & Resources

Read Accela Reviews, Testimonials & Customer References from 75 real Accela customers.

Browse Accela Case Studies, Customer Success Stories, & Customer References from 62 businesses that use Accela.

Watch Accela Customer Videos to learn why 34 businesses chose Accela.

FeaturedCustomers has 1,846,994+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.