Accela is the leading provider of provider of cloud based productivity and civic engagement solutions for government. Accela's platform software solutions and mobile apps improve core processes for city, county, state and federal governments while addressing the diverse needs of their constituents by making publicly available information more accessible. The Accela Civic Platform includes solutions for land management, asset management, licensing and case management, legislative management and more.
“Inspectors would do their inspections all on paper, then the data would be manually entered, Because we used multiple systems to capture inspection data, it had to be exported back and forth constantly. This created problems with versioning, overwriting crucial information, and made the data unreliable. We had no global view of our inspection program which meant details were missed.”
“We need workflows, processes and tools for communication and sharing with out-of-town property owners.”
“In EnvisionConnect you could only link permits to one address, which made it really one dimensional. We needed a system that would allow us to link multiple permits to one property record, Every time work was done on a parcel, we had to create a separate record to track it, which made it difficult to get a wholistic view of everything that had happened on that parcel.”
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