Accela

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Read 75 Accela reviews and testimonials from customers, explore 62 case studies and customer success stories, and watch 34 customer videos to see why companies chose Accela as their Public Works Software

Accela is the leading provider of provider of cloud based productivity and civic engagement solutions for government. Accela's platform software solutions and mobile apps improve core processes for city, county, state and federal governments while addressing the diverse needs of their constituents by making publicly available information more accessible. The Accela Civic Platform includes solutions for land management, asset management, licensing and case management, legislative management and more.

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Customer Rating Review Scorebased on 3332 reference ratings
4.7/5.0 (3332)

Featured Testimonials

  • “Culver City was looking for a solution that would make it as easy as possible for Cannabis business permit applicants to apply for permits from the city and organize the city’s detailed permit review process, We will measure success by applicants being able to apply without encountering much technical difficulties, and for the city to successfully review applications as they move through the system.”

  • “Inspectors don’t have to call-in or come back to the office to look at paperwork or research data anymore. It’s all done from the field, which is important because the other city departments involved aren’t held up by our process.”

  • “We emailed a series of customer communications announcing the online option and citizens are now navigating the system on their own with success. The comments we are receiving from the public have been positive, thanking us for an added option, which traditionally has been paper-based and is now available online.”

Featured Case Studies

  • Accela cloud-based solutions keep infrastructure and staffing costs low while reducing wait time in agency offices

  • City becomes more responsive and accountable to resident needs

  • Ventura County, California Self-Service Test Reporting on the Civic Platform

Featured Customer Videos

Additional Accela Information & Resources

Read Accela Reviews, Testimonials & Customer References from 75 real Accela customers.

Browse Accela Case Studies, Customer Success Stories, & Customer References from 62 businesses that use Accela.

Watch Accela Customer Videos to learn why 34 businesses chose Accela.