OVERALL CUSTOMER
REFERENCE RATING
4.7

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"Cleveland's implementation of an enterprise e-government solution, complete with citizen access and..."
Chris Davis
GIS Systems Manager, City of Cleveland
"Our philosophy is that municipal government needs to remain at the forefront of change, so we’re cont..."
Enrique Martinez
IT Director
"Permitting is permitting. You have an owner, you have a facility, you go out and perform inspections..."
Danny Nevarez
Acting Deputy Director
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"I’m just extremely excited about the Accela Civic Platform. It has a lot of functionality and it’s ve..."
Judy Steele
Deputy Director, Department of Excise and Licenses
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"Accela allows us to be more strategic with our investments. For infrastructure improvement, we used t..."
Stephen Gay
Utilities Operations Manager, Westminster, Colorado
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"Government agencies operate within a culture that demands our data be freely available to our stakeho..."
Claire Jubb
Charlotte County Community Development Department
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"It would take an hour to deliver the packets and a whole week to do the minutes. I don't know how we..."
Lori Mente
Executive Secretary II, Hesperia Unified School District
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"All of our inspectors currently use Accela Mobile Office and we have now started using Accela Inspe..."
Stu Craven
Senior Applications Analyst
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"We have 89 jurisdictions that we contract with on a regular basis, which means a lot of users to main..."
Daniel Sampson
Enterprise Permit System Manager
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"Our departments understand that the Civic Platform is a kind of generic platform that can be customiz..."
David Lindsay
Group IT Manager, Land Use and Environment Group
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"The ability to collect all of the data and information in one location is priceless...."
Thomas Vanover
Commissioner, City of Cleveland
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"I'd rather spend our resources on our innovation and not on the hardware. We spend too much time tryi..."
The Palo Alto Development Services
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"It became clear that hosting was our best option. With Accela’s cloud hosting, I am a higher priority..."
Curt Batson
Director, Environmental Health Services
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"Accela helps us take our online services to the next level. It allows us to provide an end-to-end sol..."
Vince Nicoletti
Building Chief, Planning & Development Services
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"We’ve become incredibly transparent. The most important thing for us is that it took a division that..."
Tom Gonzales
Director of Environmental Health
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"We wanted a cloud solution because we have limited funding, and buying servers to handle the volume o..."
Donna Spivey
Project Manager
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Testimonials & Customer References of individual Accela customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Accela is the right business software or service for your company.

We monitor all 36 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.