OVERALL CUSTOMER
REFERENCE RATING
4.7
"We have contractors out in the field. They can be out on a job site, and they can check with a smart..."
Jim Walkenhorst
IS Project Supervisor, Lincoln Development Services Center
"As a small city with limited budget resources but with a very active international port of entry and..."
Hector Tapia
Assistant Public Works Director, City of Nogales, Arizona
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"We’ve got communications occurring between field staff and their supervisors—and it’s happening in re..."
William Thomas
Director of Dev. Services, City of Sacramento
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"We’ve become incredibly transparent. The most important thing for us is that it took a division that..."
Tom Gonzales
Director of Environmental Health
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"Electric, gas and telcom utilities had informal communications in the past, but would rarely share..."
Derrick Saedel
Supervisor of the Underground Structures Group
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"Government agencies operate within a culture that demands our data be freely available to our stakeho..."
Claire Jubb
Charlotte County Community Development Department
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"Thanks to our Accela solution, we were able to reduce turnaround times for residential permits from a..."
Luis Vasquez
Chief Building Official, Building Permits and Inspections
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"All of our inspectors currently use Accela Mobile Office and we have now started using Accela Inspe..."
Stu Craven
Senior Applications Analyst
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"We are a very diverse community… The one thing the public wants is accessibility right away, right wh..."
Jaime Evelina
Township Clerk, Teaneck, New Jersey
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"The amount of savings we’ve realized in such a short time really shows how this solution provides imm..."
Margaret B. Martin
Division Chief III Department of General Services
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"The main goal is to make government easier to do business within the State of Michigan by streamlinin..."
Shelly Edgerton
Deputy Director and Chief Data Systems Officer, LARA
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"Our challenge was to do more with less. We wanted to do away with other applications and look at one..."
Rob Stradling
Director, Office of Information Technology
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"We wanted a cloud solution because we have limited funding, and buying servers to handle the volume o..."
Donna Spivey
Project Manager
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"We’ve become incredibly transparent. The most important thing for us is that it took a division that..."
Tom Gonzales
Director of Environmental Health
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"Our departments understand that the Civic Platform is a kind of generic platform that can be customiz..."
David Lindsay
Group IT Manager, Land Use and Environment Group
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"We have 89 jurisdictions that we contract with on a regular basis, which means a lot of users to main..."
Daniel Sampson
Enterprise Permit System Manager
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Testimonials & Customer References of individual Accela customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Accela is the right business software or service for your company.

We monitor all 36 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.