OVERALL CUSTOMER
REFERENCE RATING
4.7
"Cleveland's implementation of an enterprise e-government solution, complete with citizen access and..."
Chris Davis
GIS Systems Manager, City of Cleveland
"We’ve got communications occurring between field staff and their supervisors—and it’s happening in re..."
William Thomas
Director of Dev. Services, City of Sacramento
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"Nothing makes me happier than to hear that someone went online and watched the video again—that’s a..."
Rick Foti
Video Production Manager, Government Broadcasting, Hernando County
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"We have contractors out in the field. They can be out on a job site, and they can check with a smart..."
Jim Walkenhorst
IS Project Supervisor, Lincoln Development Services Center
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"The great thing about this product and why we chose it is that the video of each meeting is integrate..."
Jaime Schroeder, MBA
Senior Management Analyst, Office of the City Manager
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"I’m just extremely excited about the Accela Civic Platform. It has a lot of functionality and it’s ve..."
Judy Steele
Deputy Director, Department of Excise and Licenses
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"Our philosophy is that municipal government needs to remain at the forefront of change, so we’re cont..."
Enrique Martinez
IT Director
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"Accela Right of Way Management allows our users to align their project schedules so street cuts occur..."
Trisha Brush
Deputy Director, GIS Administration
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"Electric, gas and telcom utilities had informal communications in the past, but would rarely share..."
Derrick Saedel
Supervisor of the Underground Structures Group
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"All of our inspectors currently use Accela Mobile Office and we have now started using Accela Inspe..."
Stu Craven
Senior Applications Analyst
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"It would take an hour to deliver the packets and a whole week to do the minutes. I don't know how we..."
Lori Mente
Executive Secretary II, Hesperia Unified School District
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"We’ve become incredibly transparent. The most important thing for us is that it took a division that..."
Tom Gonzales
Director of Environmental Health
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"The ability to collect all of the data and information in one location is priceless...."
Thomas Vanover
Commissioner, City of Cleveland
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"The Accela Civic Platform gives us additional functionality to support document review and GIS capa..."
Rene Sedillo
Technology Manager, Planning and Development
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"With Asset Management, we can track all our assets. If we had a flood event, we would be able to trac..."
Kevin Wente
Planning, Preservation, Development
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"We have 89 jurisdictions that we contract with on a regular basis, which means a lot of users to main..."
Daniel Sampson
Enterprise Permit System Manager
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Testimonials & Customer References of individual Accela customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Accela is the right business software or service for your company.

We monitor all 36 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.