340 8x8 Testimonials

“From hardware to services, Insight actively participated, followed up on every step and has been very responsive. It has been a win-win across the board.”

"Our system used coaxial lines and could only handle up to 25 calls in queue, The 26th call would be dropped, which meant that patients who needed help could not reach us, and important donors could not contact us either. We just couldn’t rely on our phones anymore, and it was becoming a serious problem."

"8x8 has emerged as the solution that addresses our challenges, empowers our scalability, and enriches our customer interactions. It's an integral part of our customer services and supports our ongoing growth strategy."

"We needed a true enterprise communications partner that could seamlessly and rapidly migrate our entire phone service to the cloud – while unifying our worldwide offices with a secure, reliable solution that works across the globe, As we looked at enterprise communications providers, we found that 8x8 offered the highest levels of uptime and security to successfully run our global business. 8x8 offers the critical efficiencies we need from a full-featured desktop and mobile solution that will help us drive a new level of service as we scale our worldwide presence."

"Switching to 8x8 has freed up a lot of our IT staff’s time to focus on doing things that are more strategic in nature than worrying about the day-today tasks of administering the phone system."

"I am extremely happy with 8x8’s cloud-based communications solution. I have a secure, reliable cost effective business telephone system. I can only really add that it flat-out does what it says on the tin!"

"It was clear that moving to the cloud would improve our business continuity, We wanted a contingency plan and backup services to ensure our patients and donors could always reach us."

"Service is what we use to distinguish ourselves from our competition. It’s critical for our clients to have a great experience, so we strive to ensure that our customer service is always exemplary. 8x8 gives us the capabilities and the efficiencies to create an incomparable customer experience."

"One of the main draws for us was onestop shopping. In addition to voice, 8x8 provides contact center, videoconferencing, chat, and many other complementary communication services. Instead of working with multiple vendors and dealing with interoperability issues, we could get a comprehensive solution from a single provider."

"ShapeUp couldn’t exist without cloud technologies. 8x8 works out of the box and makes our employees productive anywhere. With 8x8, we have flexibility to grow as a company, and to fulfill employers’ needs for innovative well-being solutions and participant support."

"8x8 provides a turnkey system that can grow on par with our customers’ needs and demands."

"8x8’s Virtual Office solution was a no-brainer for us. Working on the move and being contactable at any time is a crucial part of working in the recruitment industry. By allowing us to work anywhere, 8x8 has allowed us to develop our remote working capabilities and revolutionise the way our staff collaborate across the world."

"Introducing 8x8’s ECaaS solution was an obvious choice for us. We needed something that would work across the entirety of the business, was seamless to deploy and most importantly would boost the user experience for our customers—8x8 gave us all three."

"Since implementing its 8x8 cloud solution, Tangent International has reduced calling costs by a staggering 40%. Implementation was painless: one engineer installed the solution in just over a day and the whole team were quickly briefed on how to use the intuitive system. Staff can easily keep up to date with everything, either through 8x8’s ongoing support team or by accessing one of the various 8x8 online training programs."

"The total monthly savings on our phone bill are over 35 percent. On its own this is very impressive, but when I add in the efficiency gains and customer experience improvements we’ve been able to achieve, it really confirms we made a great choice in 8x8."