354 8x8 Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • “We have customers in 150 countries and operate in 20 languages with about 60,000 contacts a month. It was essential to have a single vendor for our contact center and phones, who could scale with us.”

  • “In a city like Campbell, every department is a little bit different. For example, the Planning Department is very hands on with people needing permits, but finance and HR are internal-facing. 8x8 easily provided communication tools that were tailored for the diverse needs and roles across all our departments.”

  • "Having been a trusted partner for nine years, it was an easy decision to continue with 8x8. Since the recent upgrade to the latest 8x8 cloud system we have had access to even more features than before, at no additional cost. Our clients expect us to offer a premium service …

  • "Switching to 8x8 has freed up a lot of our IT staff’s time to focus on doing things that are more strategic in nature than worrying about the day-today tasks of administering the phone system."

  • "I am extremely happy with 8x8’s cloud-based communications solution. I have a secure, reliable cost effective business telephone system. I can only really add that it flat-out does what it says on the tin!"

  • "Our system used coaxial lines and could only handle up to 25 calls in queue, The 26th call would be dropped, which meant that patients who needed help could not reach us, and important donors could not contact us either. We just couldn’t rely on our phones anymore, and it …

  • "It was clear that moving to the cloud would improve our business continuity, We wanted a contingency plan and backup services to ensure our patients and donors could always reach us."

  • "Service is what we use to distinguish ourselves from our competition. It’s critical for our clients to have a great experience, so we strive to ensure that our customer service is always exemplary. 8x8 gives us the capabilities and the efficiencies to create an incomparable customer experience."

  • "One of the main draws for us was onestop shopping. In addition to voice, 8x8 provides contact center, videoconferencing, chat, and many other complementary communication services. Instead of working with multiple vendors and dealing with interoperability issues, we could get a comprehensive solution from a single provider."

  • "ShapeUp couldn’t exist without cloud technologies. 8x8 works out of the box and makes our employees productive anywhere. With 8x8, we have flexibility to grow as a company, and to fulfill employers’ needs for innovative well-being solutions and participant support."

  • "8x8 provides a turnkey system that can grow on par with our customers’ needs and demands."

  • "8x8’s Virtual Office solution was a no-brainer for us. Working on the move and being contactable at any time is a crucial part of working in the recruitment industry. By allowing us to work anywhere, 8x8 has allowed us to develop our remote working capabilities and revolutionise the way our …

  • "Introducing 8x8’s ECaaS solution was an obvious choice for us. We needed something that would work across the entirety of the business, was seamless to deploy and most importantly would boost the user experience for our customers—8x8 gave us all three."

  • "Since implementing its 8x8 cloud solution, Tangent International has reduced calling costs by a staggering 40%. Implementation was painless: one engineer installed the solution in just over a day and the whole team were quickly briefed on how to use the intuitive system. Staff can easily keep up to date …

  • "The total monthly savings on our phone bill are over 35 percent. On its own this is very impressive, but when I add in the efficiency gains and customer experience improvements we’ve been able to achieve, it really confirms we made a great choice in 8x8."