"8x8 Service Management has been great—it’s a huge value add. Our 8x8 representative has spent a ton of time with me, not only answering our questions but teaching me about user settings. Now, if someone has a problem, I can fix it. It’s all very quick and seamless."

"One of the best things about Jitsi as a Service was just how many of the things that we wanted to do, all of the knobs, buttons, and hooks, were already in the solution out of the box."

"And by using the Auto Attendant feature, we could differentiate between sales and service calls, while preventing telemarketers from taking our time away from customers."

"The total monthly savings on our phone bill are over 35 percent. On its own this is very impressive, but when I add in the efficiency gains and customer experience improvements we’ve been able to achieve, it really confirms we made a great choice in 8x8."

"The 8x8 ContactNow system has transformed our inbound and outbound calling, meeting our complex and diverse needs across multiple departments and functions."

"8x8 ContactNow has simultaneously simplified and improved our telephony operations. The flexible billing options are especially beneficial to us."

"We had 27 phones running on an old, on-site PBX, which was managed by a vendor. Service charges were high and response time was sub-par."

"After a storm we can literally pick up our telephones and hook them to a computer anywhere, or use our cell phones and the mobile app, and we are back in business. A customer’s phone call never has to be missed."

"Using ContactNow our productivity has increased, allowing our agents to spend more time on calls. The team can service our clients with good quality information to convert into leads."

"Immediately we were at 40% ROI. We dropped those AT&T bills from $16,000 down to $9,000, then $1,200."

"One number worldwide' is going to be our tagline going forward – not just for support, but for all of our company communications."

"Being the CISO and managing expenses, the most important thing to me is the value of CapEx changing to OpEx. When you have cloud seats, you can predict exactly what it costs for one employee to do everything they need to do to service customers."

"We have a high volume of candidate interviews to carry out, so it makes sense to do these over video meeting rather than in person. We see a great opportunity to use 8x8 Meetings for candidate interviews. It’s simply a more efficient and productive way to run interviews and fits …

"8x8 has been a leader in the Unified Communications as a Service market for a long time. With the release of the stand-alone Video Meeting service, 8x8 has expanded its value proposition to include high-impact visual collaboration. It’s crystal clear that 8x8 is more than just a telephony powerhouse.”

"Delivering an exceptional customer experience is the difference between thriving and failing for a business like ours."