"You need to make sure the provider that you go with is able to give you local support, in your timezone. If your company is thinking about adopting SMS and WhatsApp into your communications, I would recommend 8x8."
"I love 8x8’s flexibility. Every department has its own needs for certain phone features, and with 8x8, we can just customize the system to whatever they might need."
"8x8 knows how to treat customers right. Although we’re a small church, we were treated like a major enterprise account. From the beginning, our account team was professional and prompt: anytime I call 8x8, I’m connected to someone who can help me right away. With that kind of service, we’re not going anywhere. 8x8 creates customers for life."
“Having a BAA was critical for us. You can install the best phone system in the world, but if you don’t have a BAA, you are not protected. I didn’t want to be sweating bullets if we were ever audited for HIPAA compliance. It’s not worth the risk.”
“8x8’s global coverage and flexible system was a no brainer for us. As a global company, it’s paramount that we are able to give our customers the best experience possible and Virtual Contact Centre is the ideal solution to helps us do this across the world. With the right technology in place, we can make sure every customer interaction with us is world class”
“This offering from 8x8 Solutions gives us a flexible, fully-managed, cost-effective unified solution. The financial benefits speak for themselves and were certainly a factor that could not be ignored. We calculated we would save almost £100K over the first 12 months which includes substantial line rental, maintenance and call cost reductions.”
“Ultimately, 8x8 Virtual Office has linked all of us together in a way that we have more control and flexibility for our clients. I really, really love this system.”
“Moving from a legacy PBX system to 8x8 Solutions was a seamless and fast process with the support from Outsource Solutions. The system is very easy to use and the whole company has benefited from better call handling for clients, more accessibility for remote workers and the knowledge that the whole system is reliable. We are very impressed and will be integrating more products from 8x8 Solutions in the near future."
“Our 8x8 phone system has brought uniformity throughout our organization. It’s also enabled us to give customers a consistently high-level experience. In the restaurant industry, that’s essential to long-term success.”
“8x8 Solutions were able to give us a cost effective, flexible and straightforward solution fully equipped with the very latest VoIP features.”
"As a healthcare service provider, we have to ensure that stored messages are secured and encrypted to comply with HIPAA regulations. But in evaluating the other system. the lack of security for instant messages was a deal-breaker."
“If you’re looking to save money and cut costs, 8x8 is an easy way to do it. You get the same or better phone service at a lower rate, and you get new and updated apps and new features that work with the phones and computers that you already have.”
“8x8 did the integration for us, and it’s been flawless ever since. The whole project was managed extremely well—and it wasn’t that expensive to do!”
“Our workforce is now more as one, we feel connected to all our offices, knowing that if someone rings in, they can reach their desired destination in an instant.”
“From hardware to services, Insight actively participated, followed up on every step and has been very responsive. It has been a win-win across the board.”