340 8x8 Testimonials

"Our 8x8 platform is now a critical component of our operations. We are known for our world-class levels of customer care and 8x8 ensures we are able to deliver this consistently at all times."

“8x8 is economical, flexible, and efficient. It provides the quality of service that our business requires, and it’s the most cost efficient way of providing traditional telecommunications services to employees and customers.”

“At a critical moment, the video and audio cut out. So, we stopped the call, switched to 8x8, and successfully completed the conversation. 8x8 came to the rescue!”

"Now we can call just by dialing an 8x8 extension. It’s like our remote employees are working in cubes right down the hall."

"The statistics 8x8 generates are crucial for our growth. We had record-breaking call volume during the holiday season. We wouldn’t have been able to manage such a large volume of calls without the reporting information the 8x8 contact center software provides.”

"And by using the Auto Attendant feature, we could differentiate between sales and service calls, while preventing telemarketers from taking our time away from customers."

"Every time it rained, we had problems with our phone system because the insulation around the underground wiring had worn off."

"Selecting one of the other vendors would have meant keeping our on-site PBX and then adding on a new call center. With 8x8, we didn't have to compromise—we got everything we wanted."

“We have customers in 150 countries and operate in 20 languages with about 60,000 contacts a month. It was essential to have a single vendor for our contact center and phones, who could scale with us.”

“The ability to expand is crucial for us because we are growing and changing every day. Thanks to 8x8, we now have reliable, scalable phone service across multiple offices and counties.”

“We’ve definitely increased revenue and improved the way our people complete appointments because we’re able to QA their calls and coach them.”

“8x8 works with any business in any industry, so we constantly refer our customers to 8x8.”

“Our phone system is an integral part of our integrated healthcare delivery model, because it facilitates vital realtime inbound and outbound conversations between the frequent face-to-face appointments patients have with their Chen and JenCare Neighborhood Medical Centers doctors.”

“Users that are out of the office on Client meetings are still able to answer important calls that come through to their Direct Number in the office."

“The support, technology and pricing has given us an enhanced communications solution with significant savings.”