"The visibility the team has through dashboards and reporting is helpful to ensure we are hitting our service level metrics for Terracon."
“We chose the 8x8 solution in part for its built-in disaster recovery capability. There’s no longer any single point of failure in our phone system, because the 8x8 architecture offers multiple redundancy and re-routing. And, if there is a power failure or Internet outage, employees can simply unplug their phones, …
"Choosing 8x8 allowed us to adapt and provide thousands of colleagues with an integrated communication platform."
“Every Allstate agent should switch to VoIP! The price-point is incredible, and there is so much you can do with the system. I would never go back to traditional phone service.”
“All smart business people are using VoIP these days. It just makes sense.”
"I was going to be commuting back and forth so I needed a business office in Austin and a home office in Orange County."
"McLarens places a high priority on delivering outstanding customer service, making it critical for our US-based workforce to quickly and professionally respond to customer needs, whether that be from their car, a hotel room, or the nearest coffee shop, with the same capabilities as if they were in one of …
"It didn't sound like a high-quality business phone system. By 2011, the Taylors had had enough. We came into work one day and the phones weren't working again."
"The mobile app is ideal for our users, because we have people traveling to banks and homes to sign off on closings— sometimes multiple closings in one day. The self-service administration portal also gives us the ability to make changes and maintain the system by ourselves."
"The more locations we opened up, the more fragmented we became, leading to diminished communication and productivity. With the 8x8 Virtual Office solution, all of our offices will now be connected under a single, cloud-based phone system at a fraction of what we were spending previously."
"8x8 does a fabulous job in responding to customers. Whether I make a call, send an email or access the self-service portal, I always get a quick response. Our account manager is fully invested in making sure we have no issues, and I’m extremely impressed with that."
"And we believe our air purifiers are the most efficient way to clean air and promote the well-being of our customers."
"You just plug it in and it works. Every month you pay for what you need. It almost seemed too good to be true."
"Agents pay their share of expenses and get to keep their entire commission less a franchise fee. It’s a very appealing economic model for independent agents, and it’s made our business successful from the beginning."
"Now we can call just by dialing an 8x8 extension. It’s like our remote employees are working in cubes right down the hall."
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