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“8x8 had a lot of the features that we were looking for, and it was wonderful because the team took the opportunity to get to know us and our stories. 8x8’s presentation was uniquely tailored to us, and that was exactly the type of personal connection that we were looking …
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“Within two weeks, we sped through implementation, testing and training. You’re often told a solution is simple to use — and it’s natural to be sceptical. But with 8x8, this turned out to be true.”
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"8x8’s solution is robust, highly reliable, and cost-effective for the district to implement, and also pliable for the IT department to maintain. With 8x8, we can expand and modify our phone system as needed and support all the customers we serve, both internal and external."
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"That causes too much pain and disruption for our clients' businesses, especially in the mid-market segment. Instead, we reduce user downtime by proactively addressing process issues and getting people back to work as quickly as possible."
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“8x8 allows us to set up our phone system to meet the needs of each office and the individuals who work there.”
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"The technology is easy to use and manage, and the cost is phenomenally competitive, especially compared to do-it-yourself phone systems."
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"We used to have to set the night greeting manually on our old system. If we forgot and a call came in after hours, the phone just rang and rang, and the call wasn't answered. With 8x8, you just need to configure the Auto Attendant once, and the night greeting …
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“No matter what we need, 8x8 always comes through for us.”
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"The kids we're dealing with cannot attend school five days a week or travel more than 2.5 miles to get to school."
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“With the 8x8 solution, all of these services will now be under one umbrella, delivered seamlessly and securely in the cloud to all of our employees on whatever device they happen to be using. This will result in tremendous productivity gains across our entire organization as employees will be able …
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"In our industry, people don’t want to leave messages and play phone tag. It’s important that we answer calls live as much as possible."
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"To get the softphones to work, we had to download our provider’s app to specific machines. From then on, the software was tied to those machines, making them function as if they were hard phones. My employees had none of the flexibility and mobility that cloud solutions are supposed to …
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"Our former service provider started having outages. Sometimes the outages lasted for a few minutes; sometimes they lasted for a whole day. Often they happened on weekends, so we would come to work Monday morning and all our phones would be dead. That meant we had to reboot the phones …
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"Imagine having a sick child and not being able to reach the doctor! A parent who happened to have my cell phone number finally got through to me, and I contacted our service provider immediately. It took them two hours to figure out what was wrong, and even then they …
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"IT consultants sometimes get stuck and recommend technology they’re comfortable with, rather than what’s best for the community. Instead of leading us forward, they lagged behind our IT vision."