“We needed a comprehensive solution: phones, online meetings and call centers. 8x8 is really the only hosted VoIP provider out there that can integrate a virtual call center into their service.”

"Being the CISO and managing expenses, the most important thing to me is the value of CapEx changing to OpEx. When you have cloud seats, you can predict exactly what it costs for one employee to do everything they need to do to service customers."

“Moving from a legacy PBX system to 8x8 Solutions was a seamless and fast process with the support from Outsource Solutions. The system is very easy to use and the whole company has benefited from better call handling for clients, more accessibility for remote workers and the knowledge that the …

"Especially in today’s economy, and for the future of our country, it’s important to keep jobs in the US. Our business is also cost-competitive and environmentally sustainable because our employees work from home. These aspects are what drew me and others to this company, and that’s what keeps us going …

“The training we got from 8x8 was excellent. Our trainer went out of her way to help us get up to speed, and she made the product dance and sing. We learned a lot from her,”

“We chose the 8x8 solution in part for its built-in disaster recovery capability. There’s no longer any single point of failure in our phone system, because the 8x8 architecture offers multiple redundancy and re-routing. And, if there is a power failure or Internet outage, employees can simply unplug their phones, …

"Our previous service allowed that functionality, but it was at an increased per-seat cost, whereas with 8x8 all of our unlimited extension holders have the ability to use both the softphones and mobile applications at no additional charge."

“Because of 8x8, I got the contact center I needed in the time frame I needed it.”

"Saving money. Far more robust. Modern technology. Better features. Easier to use."

"8x8 made a number of promises to us, and kept every single one of them. Without 8x8’s support, we would not have been able to deliver this project on time."

"Our headquarters is in Long Island, New York, but we mainly use it to receive mail."

"Michigan has brutal winters and severe thunderstorms that made our previous system vulnerable to outages. With 8x8, we can protect the business but still communicate easily across all locations."

"Thanks to 8x8 Virtual Office, we can put away the traditional desk phones that take up space and are time-consuming to fix. Now we can make or take business calls using our device of choice without any sort of complication."

"Our previous phone system had no call reporting features. All calls looked the same—whether they had been answered live or not."

"That causes too much pain and disruption for our clients' businesses, especially in the mid-market segment. Instead, we reduce user downtime by proactively addressing process issues and getting people back to work as quickly as possible."