354 8x8 Testimonials

"Michigan has brutal winters and severe thunderstorms that made our previous system vulnerable to outages. With 8x8, we can protect the business but still communicate easily across all locations."

“The nicest thing about 8x8 has been that we don’t have to worry about it. Also, we have direct access to the system’s administration, unlike in the past."

"Switching our customer service to the cloud-based 8x8 platform has transformed the way our business operates."

“Moving to 8x8 gave us the optimal hybrid working approach, supported by the ideal mix of physical and softphones, with a solid unified communications roadmap to grow. We also felt confident they were the best choice in terms of reliability, integration possibilities, and migration support. That trust soon paid back when we completed the upgrade from Fuze without any trouble."

“Improved call quality was another big win for us.”

"8x8 has significantly impacted how we engage with callers and resolve their issues. Chat inquiries are up, while call volumes have dropped, and average call waiting times are down."