"We had a hard deadline for getting our contact center live. But 8x8 was probably the most stress-free implementation I’ve ever had. It went brilliantly."
“That old phone system was not meeting our current needs.”
"With 8x8’s SMS API, we now have a more reliable way to connect with our customers without having to worry about connectivity or developing a lot of the functionality in-house. The result is that we can roll out new products more quickly and easily to new markets, and that has …
“Moving to 8x8 gave us the optimal hybrid working approach, supported by the ideal mix of physical and softphones, with a solid unified communications roadmap to grow. We also felt confident they were the best choice in terms of reliability, integration possibilities, and migration support. That trust soon paid back …
“Improved call quality was another big win for us.”
"8x8 has significantly impacted how we engage with callers and resolve their issues. Chat inquiries are up, while call volumes have dropped, and average call waiting times are down."
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