340 8x8 Testimonials

"Choosing 8x8 was a no-brainer for us. The quality, features, and support they offered were exceptional."

"Most businesses set up their contact centers to be transaction-based, but we’re in the travel and hospitality industry, which is relationship-based, Our customers take their vacation planning very seriously. When they call, they don’t want to talk to just any agent; they want to talk to ‘their’ agent. Through the 8x8 API, we’re able to capture and track each customer’s booking history, and then present that unique history to the agent who takes the call. It personalizes the customer’s contact with us, and deepens our relationship with them."

”We interact with 30,000 customers a day over the phone, and it’s very important to us that the experience is a good one. 8x8 had the best call quality of any providers we looked at.”

“8x8 had a lot of the features that we were looking for, and it was wonderful because the team took the opportunity to get to know us and our stories. 8x8’s presentation was uniquely tailored to us, and that was exactly the type of personal connection that we were looking for in a vendor.”