340 8x8 Testimonials

“In a city like Campbell, every department is a little bit different. For example, the Planning Department is very hands on with people needing permits, but finance and HR are internal-facing. 8x8 easily provided communication tools that were tailored for the diverse needs and roles across all our departments.”

“Our 8x8 phone system has brought uniformity throughout our organization. It’s also enabled us to give customers a consistently high-level experience. In the restaurant industry, that’s essential to long-term success.”

“By giving us control over our phone system, 8x8 enables us to communicate better with coworkers and with customers. And effective communication is the key to any successful business.”

“I love the cloud platform. It’s simple to support, and I’m a big fan of the 8x8 Work app.”

"8x8 not only provided an excellent customer engagement tool, we made productivity much more streamlined by helping our advisers service clients more efficiently and consistently, wherever they are."

"We met some big objectives with 8x8. We’ve reduced our costs. Our team can now maintain the system easily in-house. And our workforce has found 8x8 to be simple and easy to use."

“Our sister company, Brescome Barton, was using 8x8 and they were happy with the results. They highly recommended 8x8, so we took a closer look. 8x8 impressed us in terms of features and functionality.” The team narrowed down their options, and in the end, they chose 8x8 XCaaS. The decision came down to 8x8’s excellent unified solution for both voice and contact center.”

"8x8’s reporting and analytics are robust, easy-to-use and intuitive. That’s been outstanding and our managers really like it"

"The team’s response to using 8x8 has been fantastic. Everybody loves it."

"Before 8x8, we had two different systems, so to make changes, we had to do the same thing in two different places. Now, we have everything all in one place with 8x8."

"8x8 is such an easy-to-use platform that it has broadened perspectives as to what is possible with a communications platform."

"With 8x8, we’ve saved a couple hundred dollars per phone, and multiplied by thousands of users, it adds up to a significant cost savings."

"8x8 is working great—much better than our old platform. There are a lot of really great features that we’re really excited about using, and also exploring for the future."

"After we moved to 8x8, we didn’t look back. We no longer have issues with dropped calls, the reporting is exactly what we want, and our contact center has flourished."

"Overall, the process of migrating to 8x8 went well. Porting over the phone number of our main IVR went without a hitch, and we had less than an hour of downtime when we switched over."