"8x8 has enabled us to completely eradicate our siloed, fragmented legacy environment and replace it with a cohesive communications infrastructure that spans the whole company."
“8x8 had a lot of the features that we were looking for, and it was wonderful because the team took the opportunity to get to know us and our stories. 8x8’s presentation was uniquely tailored to us, and that was exactly the type of personal connection that we were looking …
"We met some big objectives with 8x8. We’ve reduced our costs. Our team can now maintain the system easily in-house. And our workforce has found 8x8 to be simple and easy to use."
"8x8 SMS Engage enables us to actively capture the ‘voice of the customer’ throughout the post-transaction journey and uncover opportunities to deliver better customer experiences."
"8x8 gives us the ability to just pull up the app on our phone or make calls from our laptop, which is exactly what our company needs."
“I love the cloud platform. It’s simple to support, and I’m a big fan of the 8x8 Work app.”
"8x8 not only provided an excellent customer engagement tool, we made productivity much more streamlined by helping our advisers service clients more efficiently and consistently, wherever they are."
“Our sister company, Brescome Barton, was using 8x8 and they were happy with the results. They highly recommended 8x8, so we took a closer look. 8x8 impressed us in terms of features and functionality.” The team narrowed down their options, and in the end, they chose 8x8 XCaaS. The decision …
"8x8’s reporting and analytics are robust, easy-to-use and intuitive. That’s been outstanding and our managers really like it."
"The team’s response to using 8x8 has been fantastic. Everybody loves it."
"Before 8x8, we had two different systems, so to make changes, we had to do the same thing in two different places. Now, we have everything all in one place with 8x8."
"8x8 is such an easy-to-use platform that it has broadened perspectives as to what is possible with a communications platform."
"With 8x8, we’ve saved a couple hundred dollars per phone, and multiplied by thousands of users, it adds up to a significant cost savings."
"8x8 is working great—much better than our old platform. There are a lot of really great features that we’re really excited about using, and also exploring for the future."
"After we moved to 8x8, we didn’t look back. We no longer have issues with dropped calls, the reporting is exactly what we want, and our contact center has flourished."
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