"After we moved to 8x8, we didn’t look back. We no longer have issues with dropped calls, the reporting is exactly what we want, and our contact center has flourished."
"We needed a true enterprise communications partner that could seamlessly and rapidly migrate our entire phone service to the cloud – while unifying our worldwide offices with a secure, reliable solution that works across the globe, As we looked at enterprise communications providers, we found that 8x8 offered the highest …
"8x8’s reporting and analytics are robust, easy-to-use and intuitive. That’s been outstanding and our managers really like it."
"With the old on-premises phone system, troubleshooting and line moves typically involved technical assistance from a phone system support vendor. Now, thanks to 8x8, we’re self-sufficient and can perform our own user/group adds, moves, changes and other updates with a few clicks of the mouse via the 8x8 Administration web …
"With 8x8, we have gained valuable insights into our call data. This helps us make informed decisions and improve our customer service."
"Choosing 8x8 was a no-brainer for us. The quality, features, and support they offered were exceptional."
"The mobile app has been a game-changer for us. I can stay connected wherever I am, which greatly enhances our customer interactions."
"Everything we’re doing with 8x8 is taking us to a better place."
"With the old premises-based system, there were so many devices and pieces of equipment that I had to take care of if something went wrong. And now with 8x8, I don’t have to do anything—everything is taken care of at the cloud level."
"8x8 has become a part of our vendor family, and I can't see us ever going back to the old systems."
"One of the best features of 8x8 is that it just automatically keeps our system up everywhere and we don’t miss a customer call."
"8x8’s cloud-based system is pretty much hands off for IT except for some routine admin tasks, which are easy for anyone on our team to accomplish."
“It was a very short learning curve for our users to get up to speed with 8x8 and 8x8’s ease of use helped our employees embrace the new system quickly.”
"Bringing in 8x8’s Video Interaction solution means that we can perform better triage."
“We've worked closely with the teams, taking the time to educate them on how the video calls will save them time and effort over the long term.”
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