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"Our employees appreciate being able to transfer calls from their mobile phone, no matter where they are. For them, it’s a game changer."
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"One of the best things about Jitsi as a Service was just how many of the things that we wanted to do, all of the knobs, buttons, and hooks, were already in the solution out of the box."
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"Having intermittent phone lines meant people in need of support could be failing to get through to us, and it’s no exaggeration to say that could have life or death consequences. Thanks to our new, easy-to-use 8x8 calling system with call queues and an auto-attendant, we don’t risk missing critical …
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"I love 8x8’s flexibility. Every department has its own needs for certain phone features, and with 8x8, we can just customize the system to whatever they might need."
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"8x8’s detailed reporting is very important for us. We track some very specific metrics and we customize our reports. That might feel very standard, but it is not standard across the VoIP industry. 8x8’s reporting is one of my favorite wins."
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“There are a lot of phone calls required to effectively steward the gifts made possible by our heroic donors and their courageous families. We strive to help serve our community, including Medical Examiners and Funeral Homes. In a stressed healthcare system, our job is to make hope possible and support …
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"I am confident that with 8x8 Jitsi as a Service, we now have a video conferencing partner who will underpin our growth in the months and years ahead."
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"8x8 allows us to be more customer-obsessed. It gives our employees the ability to be much more connected with each other and with our customers, without being tied to their desks."
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“It was frustrating. There were a lot of late nights rebooting the servers or troubleshooting issues that we didn’t have any support for.”
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”We interact with 30,000 customers a day over the phone, and it’s very important to us that the experience is a good one. 8x8 had the best call quality of any providers we looked at.”
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“8x8 allows us to be more customer-obsessed. It gives our employees the ability to be much more connected with each other and with our customers, without being tied to their desks.”
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"Client communications are core to our business, and 8x8 allows us to easily communicate via our clients’ preferred channels—all at a really good price point."
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"With 8x8, I can relax knowing that however big our company gets, I won’t need to go out and look for a more robust solution. 8x8’s going to scale with us for life."
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"Our transition to 8x8 was simple and easy. There was no downtime, no loss of sales, and the system has since proven to be stable and reliable."
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"8x8 has emerged as the solution that addresses our challenges, empowers our scalability, and enriches our customer interactions. It's an integral part of our customer services and supports our ongoing growth strategy."