354 8x8 Testimonials

“The nicest thing about 8x8 has been that we don’t have to worry about it. Also, we have direct access to the system’s administration, unlike in the past."

"Our employees appreciate being able to transfer calls from their mobile phone, no matter where they are. For them, it’s a game changer."

"It feels really good to have people compliment my IT team on a big change we’ve made."

"8x8’s detailed reporting is very important for us. We track some very specific metrics and we customize our reports. That might feel very standard, but it is not standard across the VoIP industry. 8x8’s reporting is one of my favorite wins."

“There are a lot of phone calls required to effectively steward the gifts made possible by our heroic donors and their courageous families. We strive to help serve our community, including Medical Examiners and Funeral Homes. In a stressed healthcare system, our job is to make hope possible and support all our various donation partners. It is imperative that STA have a system that keeps these calls organized and streamlined, both in the Contact Center and internally between all our different teams in order to ensure everything runs smoothly.”

"I am confident that with 8x8 Jitsi as a Service, we now have a video conferencing partner who will underpin our growth in the months and years ahead."

"8x8 allows us to be more customer-obsessed. It gives our employees the ability to be much more connected with each other and with our customers, without being tied to their desks."

“It was frustrating. There were a lot of late nights rebooting the servers or troubleshooting issues that we didn’t have any support for.”

”We interact with 30,000 customers a day over the phone, and it’s very important to us that the experience is a good one. 8x8 had the best call quality of any providers we looked at.”

“8x8 allows us to be more customer-obsessed. It gives our employees the ability to be much more connected with each other and with our customers, without being tied to their desks.”

"Client communications are core to our business, and 8x8 allows us to easily communicate via our clients’ preferred channels—all at a really good price point."

"With 8x8, I can relax knowing that however big our company gets, I won’t need to go out and look for a more robust solution. 8x8’s going to scale with us for life."

"Our transition to 8x8 was simple and easy. There was no downtime, no loss of sales, and the system has since proven to be stable and reliable."

"One of the best things about Jitsi as a Service was just how many of the things that we wanted to do, all of the knobs, buttons, and hooks, were already in the solution out of the box."

"8x8 has emerged as the solution that addresses our challenges, empowers our scalability, and enriches our customer interactions. It's an integral part of our customer services and supports our ongoing growth strategy."