"Given the benefit we have seen from implementing 8x8’s cloud communications solution, I would have no hesitation in recommending 8x8 to other businesses looking to move their business telephone system to the cloud."
“All smart business people are using VoIP these days. It just makes sense.”
"My favorite thing about 8x8 is the analytics for the contact center. It’s really useful and easy to find the information that I’m looking for. And now that the whole team is remote, it’s critical that I can monitor those kinds of things from my 8x8 dashboard. It’s incredibly valuable."
“There are a lot of phone calls required to effectively steward the gifts made possible by our heroic donors and their courageous families. We strive to help serve our community, including Medical Examiners and Funeral Homes. In a stressed healthcare system, our job is to make hope possible and support …
"I am confident that with 8x8 Jitsi as a Service, we now have a video conferencing partner who will underpin our growth in the months and years ahead."
"8x8 allows us to be more customer-obsessed. It gives our employees the ability to be much more connected with each other and with our customers, without being tied to their desks."
“It was frustrating. There were a lot of late nights rebooting the servers or troubleshooting issues that we didn’t have any support for.”
”We interact with 30,000 customers a day over the phone, and it’s very important to us that the experience is a good one. 8x8 had the best call quality of any providers we looked at.”
“8x8 allows us to be more customer-obsessed. It gives our employees the ability to be much more connected with each other and with our customers, without being tied to their desks.”
"Client communications are core to our business, and 8x8 allows us to easily communicate via our clients’ preferred channels—all at a really good price point."
"With 8x8, I can relax knowing that however big our company gets, I won’t need to go out and look for a more robust solution. 8x8’s going to scale with us for life."
"Our transition to 8x8 was simple and easy. There was no downtime, no loss of sales, and the system has since proven to be stable and reliable."
"One of the best things about Jitsi as a Service was just how many of the things that we wanted to do, all of the knobs, buttons, and hooks, were already in the solution out of the box."
"8x8 has emerged as the solution that addresses our challenges, empowers our scalability, and enriches our customer interactions. It's an integral part of our customer services and supports our ongoing growth strategy."
“The nicest thing about 8x8 has been that we don’t have to worry about it. Also, we have direct access to the system’s administration, unlike in the past."
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