“Customers live in a digital world where they bank and shop online and there’s an expectation we’ll deliver our services the same way. With a digital approach, we can also use our resources more effectively, whilst ensuring that those people who require more help and support to interact with us …
"8x8 gives us a better level of partnership. We can talk to people who really understand our business. What’s more, their technology innovations are a great fit for enhancing our CX service strategy."
"The X Series platform was designed with video front of mind, playing straight to our collaborative business model."
“The Trust’s corporate goals are built around the 5 ‘P’s – Patients, People, Place, Performance, and Pounds. With 8x8, we’ve met every one of these.”
“As a small team, we needed something powerful, yet easy to use and simple to manage ourselves. What’s more, 8x8’s solution seems designed from the bottom-up for the cloud, which sets it apart. Gartner’s Magic Quadrant also validates 8x8 as a global leader for Unified Communications as a Service.”
"8x8 is leading the future of communications and not just copying what someone else is doing. They’re driving the train in the direction that the market will follow."
“In a city like Campbell, every department is a little bit different. For example, the Planning Department is very hands on with people needing permits, but finance and HR are internal-facing. 8x8 easily provided communication tools that were tailored for the diverse needs and roles across all our departments.”
"Virtual meetings have become more important than ever. Having our own branded virtual private rooms on 8x8 has made a massive difference."
“Jitsi allows us to deliver a smooth user interface and a great experience both for our clinician clients and their patients. I’m confident it will meet our requirements for many years to come.”
"If you're looking for a VoIP that is budget-friendly, as well as future-proof, 8x8 is the best choice."
“My business partner was using 8x8 at another company that had a large dedicated contact center. He’d had a very good experience with 8x8, so he recommended it to us. We thought, ‘They’re bigger than us, and if it’s good enough for them, then it’s good enough for us."
“Within two weeks, we sped through implementation, testing and training. You’re often told a solution is simple to use — and it’s natural to be sceptical. But with 8x8, this turned out to be true.”
"I’m now able to provide a virtual offering pretty effectively using 8x8 meetings and I’m able to connect with people from all over the world now."
"The 8x8 solution stood out for us because of the strong support offered by the company as well as very competitive pricing."
"For a non-technical person who went from zero knowledge to being completely responsible for the whole telephony service, I found rolling out 8x8 to be really simple."
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