"8x8 was the only one who had a deployment timeframe that met our requirements."
"The most impressive part of 8x8 has been the connectivity of the system. We’re able to get access to data through 8x8 we were never able to access before."
“Customers live in a digital world where they bank and shop online and there’s an expectation we’ll deliver our services the same way. With a digital approach, we can also use our resources more effectively, whilst ensuring that those people who require more help and support to interact with us …
“We could still administer all our systems in the same way as before. We just no longer needed to see them to administer them.”
"Our previous solution was nowhere near as precise as the data delivered by callstats.io from 8x8. It’s outstanding."
"With 8x8’s SMS API, we now have a more reliable way to connect with our customers without having to worry about connectivity or developing a lot of the functionality in-house. The result is that we can roll out new products more quickly and easily to new markets, and that has …
“We didn’t want a massive migration project that required a big budget."
“With 8x8, we have the flexibility to explore programs and services that we couldn’t in the past.”
"The implementation experience was the best I’ve had. It couldn’t have been simpler. It was one of the smoothest transitions in my career in IT."
"When Hurricane Ida rolled into Baton Rouge, we sent teams to our Houston and Birmingham offices. They plugged in and were taking calls on 8x8 without missing a beat."
"8x8 offered flexible and robust capabilities that we needed to serve a variety of different clients."
"The move from on-premise to the 8x8 cloud solution has delivered much more than a new phone system for St Paul’s. Enhanced features that are easy to use and integrate with our other systems have revolutionised the way we work. The multiple benefits from 8x8 have been far reaching and …
"I would highly recommend 8x8 if you are looking for a robust, easy-to-integrate system that is actually fuss-free to use."
"We imagined what the contact center of the future would look like. And it became clear that 8x8 was the hands-down leader in this area."
"I give 8x8 five stars. My experience has been great every step of the way."
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