340 8x8 Testimonials

“We didn’t have the flexibility to be nimble and provide new programs that resulted in increased call volume, or make changes to the IVR."

“I would absolutely recommend 8x8 to a peer or another law firm looking for a cloud telephony solution. In the legal industry, there is always the urge to maintain the status quo, but you also want upgrades that go above and beyond that. And I think 8x8 offers the best combination of features and core telephony out there.”

“We have customers in 150 countries and operate in 20 languages with about 60,000 contacts a month. It was essential to have a single vendor for our contact center and phones, who could scale with us.”

"The seamless integration between 8x8 Work and Frontdesk gives our receptionist a much better experience. Also, our backup staff can answer incoming calls from the same interface that they normally use in their own work."

"8x8 has moved us forward as an organisation. Previously, we never really looked at telephony in terms of our operations. Now, we can use 8x8 to build efficiencies that make our teams even more effective."

"I believe when you have happy employees, you get happy customers. And after we switched to 8x8, we noticed an increase in customer satisfaction."

“8x8’s feature-rich platform lets us really improve the services that we deliver to our community.”

"8x8 is a high-performing, dependable solution that adds significant value to our operations."

"Once we started integrating 8x8 with Microsoft Teams, it was huge. Our employees loved it."

"As a business, 8x8 always seems to be expanding its capabilities. This is great news for us, as we get to benefit from new features becoming available over time."

"8x8 allowed us to save on both monthly fees as well as maintenance costs because of our centralized, cloud-based system."

"Overall, 8x8 has boosted our agility and our ability to deliver the best possible levels of service to clients."

"8x8’s integration with PCI Pal has been a game-changer for us. It allows us to provide an easy and secure experience for our customers while maintaining compliance with PCI DSS regulations."

"Overall, 8x8 is a great solution. You get loads of functionality at an affordable price."

"Our business receives over 20,000 claims per year, so the phone system is very important. 8x8 is a future-proof solution that will grow and evolve with our organizational needs."