“We have customers in 150 countries and operate in 20 languages with about 60,000 contacts a month. It was essential to have a single vendor for our contact center and phones, who could scale with us.”
“8x8 did the integration for us, and it’s been flawless ever since. The whole project was managed extremely well—and it wasn’t that expensive to do!”
“Moving from a legacy PBX system to 8x8 Solutions was a seamless and fast process with the support from Outsource Solutions. The system is very easy to use and the whole company has benefited from better call handling for clients, more accessibility for remote workers and the knowledge that the …
"The seamless integration between 8x8 Work and Frontdesk gives our receptionist a much better experience. Also, our backup staff can answer incoming calls from the same interface that they normally use in their own work."
"8x8 has moved us forward as an organisation. Previously, we never really looked at telephony in terms of our operations. Now, we can use 8x8 to build efficiencies that make our teams even more effective."
"I believe when you have happy employees, you get happy customers. And after we switched to 8x8, we noticed an increase in customer satisfaction."
“8x8’s feature-rich platform lets us really improve the services that we deliver to our community.”
"8x8 is a high-performing, dependable solution that adds significant value to our operations."
"Once we started integrating 8x8 with Microsoft Teams, it was huge. Our employees loved it."
"As a business, 8x8 always seems to be expanding its capabilities. This is great news for us, as we get to benefit from new features becoming available over time."
"8x8 allowed us to save on both monthly fees as well as maintenance costs because of our centralized, cloud-based system."
"Overall, 8x8 has boosted our agility and our ability to deliver the best possible levels of service to clients."
"8x8’s integration with PCI Pal has been a game-changer for us. It allows us to provide an easy and secure experience for our customers while maintaining compliance with PCI DSS regulations."
"Overall, 8x8 is a great solution. You get loads of functionality at an affordable price."
"Our business receives over 20,000 claims per year, so the phone system is very important. 8x8 is a future-proof solution that will grow and evolve with our organizational needs."
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