“It’s very gratifying to choose the right product and have it deliver what they say it’s going to deliver.”
"Client communications are core to our business, and 8x8 allows us to easily communicate via our clients’ preferred channels—all at a really good price point."
“Every Allstate agent should switch to VoIP! The price-point is incredible, and there is so much you can do with the system. I would never go back to traditional phone service.”
"Overall, 8x8 is a great solution. You get loads of functionality at an affordable price."
"Our business receives over 20,000 claims per year, so the phone system is very important. 8x8 is a future-proof solution that will grow and evolve with our organizational needs."
"8x8’s data analytics and reporting capabilities are key to helping us optimize our contact center performance."
"The support we received from 8x8 at every point along the deployment path was amazing. I have never been through a similar process that was so organised and efficient."
"8x8 offers significantly more features than we are currently using. But this gives us the potential to expand our telephony capabilities in the future."
"You need to make sure the provider that you go with is able to give you local support, in your timezone. If your company is thinking about adopting SMS and WhatsApp into your communications, I would recommend 8x8."
"8x8 has really helped us to drive our service excellence for our customer base. We’re no longer dropping or missing calls, and we have much better internal visibility, regardless of where people are working—in the office, at home, at a client’s site, or elsewhere."
“At a critical moment, the video and audio cut out. So, we stopped the call, switched to 8x8, and successfully completed the conversation. 8x8 came to the rescue!”
"Increasingly, the frictionless tech provided by 8x8 XCaaS will help companies like ours to compete and win in the race for talent in IT and professional services for years to come."
"I appreciate how 8x8 involves customers in new product development and that the company is always looking for feedback."
"If I could sum up 8x8 in one word, it would be 'intuitive'."
"I’d recommend 8x8 because the quality and service are second to none."