"Selecting one of the other vendors would have meant keeping our on-site PBX and then adding on a new call center. With 8x8, we didn't have to compromise—we got everything we wanted."
"8x8 worked closely with us to ensure everything went smoothly, Although I had a couple of assistants help me swap out the phones, I was able to do all the prep work for the deployment myself."
"After a storm we can literally pick up our telephones and hook them to a computer anywhere, or use our cell phones and the mobile app, and we are back in business. A customer’s phone call never has to be missed."
"8x8’s data analytics and reporting capabilities are key to helping us optimize our contact center performance."
"The support we received from 8x8 at every point along the deployment path was amazing. I have never been through a similar process that was so organised and efficient."
"8x8 offers significantly more features than we are currently using. But this gives us the potential to expand our telephony capabilities in the future."
"You need to make sure the provider that you go with is able to give you local support, in your timezone. If your company is thinking about adopting SMS and WhatsApp into your communications, I would recommend 8x8."
"8x8 has really helped us to drive our service excellence for our customer base. We’re no longer dropping or missing calls, and we have much better internal visibility, regardless of where people are working—in the office, at home, at a client’s site, or elsewhere."
“At a critical moment, the video and audio cut out. So, we stopped the call, switched to 8x8, and successfully completed the conversation. 8x8 came to the rescue!”
"Increasingly, the frictionless tech provided by 8x8 XCaaS will help companies like ours to compete and win in the race for talent in IT and professional services for years to come."
"I appreciate how 8x8 involves customers in new product development and that the company is always looking for feedback."
“It’s very gratifying to choose the right product and have it deliver what they say it’s going to deliver.”
"If I could sum up 8x8 in one word, it would be 'intuitive'."
"I’d recommend 8x8 because the quality and service are second to none."
"It’s a time saver, and 8x8 is continuously updated with the latest features and security, which we didn’t get from the other vendors."
FeaturedCustomers has 1,901,496+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
