354 8x8 Testimonials

"Increasingly, the frictionless tech provided by 8x8 XCaaS will help companies like ours to compete and win in the race for talent in IT and professional services for years to come."

"8x8 Co-browsing immediately changed the quality of our customer service around walkthroughs. It made it easier for the team to deliver the best possible assistance."

"The implementation experience was the best I’ve had. It couldn’t have been simpler. It was one of the smoothest transitions in my career in IT."

“We realized that the days of having a piece of hardware in the building were over. It made sense to move everything to the cloud.”

"We can tell right away that there are 8x8 data centers around the world, and our calls connect to the closest one instead of all the way back to our HQ. This means that the call quality is much better: clear, smooth, and uninterrupted."

"There’s so much work involved with supporting a difficult system, made up of many difficult systems. And now, with 8x8, it’s just one easy solution."

"I would highly recommend 8x8."

"When people are looking at moving from on-prem to cloud, their big concern is: ‘How is it gonna work? Is it gonna be scary?’ But with 8x8, we've had no voice quality issues at all, no choppiness. And, I would recommend 8x8, it's been very easy to use."

“I’m so happy with 8x8’s service and the company. Across the board, I’d give them ten stars out of ten. Everything has all been perfectly smooth.”

“With 8x8, we can see exactly how our agent team is performing, coach people as needed, and better allocate our resources based on call volume. This has helped us really improve our level of customer service.”

“Training new hires on 8x8 is a lot faster than it used to be on our old system. It’s super easy, and they can then move on to learning other aspects of the business.”

“Everyone now has a single form of communication across the company. This has improved our efficiency and ensures we can provide the best level of service to our clients at all times.”

“The solution was delivered in line with Blue Connections deployment methodology which made the project run smoothly and on time."

“In addition to offering networking best practices as part of the project, 8x8 provided Wi-Fi dongles, and they have been incredibly helpful to the remote workforce, enabling them to literally work from anywhere in their home.”

"When the day came to port the numbers over, we had zero downtime. It was like our company had always been on 8x8. I couldn’t speak more highly of the 8x8 team and the ease of our transition."