"Thanks to 8x8 we direct calls in a more accurate way, making our customer care executive’s time more focused and our customers happier."
"We use a mix of desk phones, softphones, and the desktop app to stay connected, and 8x8 keeps everything so simple. Wherever you are, you can use it. And that’s what we love."
"We operate in a high-touch industry that requires effective routing and handling of support calls. 8x8 has given us the tools and the data to make intelligent decisions about where to invest our resources so we can effectively support our customer base and sustain long-term growth."
"Moving services online has been huge. We’ve downsized on-premises equipment, reduced costs and strengthened business continuity."
"I was impressed how a global company the size of 8x8 was so engaged with us. Their technology and Social Telecoms’ public sector expertise proved a winning combination."
“We’d purchased the last three disks in Australia and, if they had failed, we would have had no backup.”
“8x8 surprised us with extra functionality that we now realise we need! 8x8 Meet has added a whole new dimension to our teams, community groups and veterans’ projects.”
“The great thing about 8x8 is that it doesn’t cause us any sleepless nights. It’s easy to manage, easy to implement—everything’s easy to do.”
“When one looks at the messaging we’ve developed, it’s completely blended. It’s not just Virgin Media Business or 8x8. We’re proud of our brand and our identity and we bring that openly into this partnership. The intent is for the customer to feel there’s a unique flavour to it. For …
“I would absolutely recommend 8x8 to a peer or another law firm looking for a cloud telephony solution. In the legal industry, there is always the urge to maintain the status quo, but you also want upgrades that go above and beyond that. And I think 8x8 offers the best …
“8x8 is economical, flexible, and efficient. It provides the quality of service that our business requires, and it’s the most cost efficient way of providing traditional telecommunications services to employees and customers.”
"We have had zero down time moving to 8x8. It was easy to migrate all our phone numbers, and a simple transition for our users. We couldn't be happier."
"8x8’s usability has been very, very enjoyable. We can make quick adjustments to the call flows or audio prompts in about 30 seconds and deploy them instantly."
“We realized that the days of having a piece of hardware in the building were over. It made sense to move everything to the cloud.”
"We can tell right away that there are 8x8 data centers around the world, and our calls connect to the closest one instead of all the way back to our HQ. This means that the call quality is much better: clear, smooth, and uninterrupted."
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