"8x8 deployment was great, the training was great—I couldn’t have asked for a better experience."
"And by using the Auto Attendant feature, we could differentiate between sales and service calls, while preventing telemarketers from taking our time away from customers."
“If you’re looking to save money and cut costs, 8x8 is an easy way to do it. You get the same or better phone service at a lower rate, and you get new and updated apps and new features that work with the phones and computers that you already have.”
“We were spending hours setting up and managing instances, and handling updates when we actually wanted to focus on the core of what we do — the online event experience itself."
"I realized we had gone an entire year with no outages, no calls being lost, none of the problems we had with the old system."
"Rather than spending our time looking after the data center, putting out fires, and ‘keeping the lights on’, we can instead focus our attention on the future and ways in which we can grow the company. That is very satisfying."
"8x8 proved that they can consistently deliver our time-sensitive messages within seconds regardless of daily volume. The support team’s responsiveness and technical knowledge was also a key factor in choosing 8x8 over other SMS providers."
“We created our own system to broadcast SMS, but soon realised that wasn’t the right channel. Not only was it expensive for farmers to exchange texts, but many were unable to read or write. So we had to look at other options."
“We evaluated several options, but following a demo from 8x8 we knew their Chat Apps API ticked all the boxes, and being an approved Business Services Provider gave us the reassurance we needed that our solution would be approved by WhatsApp and Facebook."
“At that point, calls were leaving our phone system completely. We had to make a pivot.”
"Our 8x8 platform is now a critical component of our operations. We are known for our world-class levels of customer care and 8x8 ensures we are able to deliver this consistently at all times."
“While they functioned relatively well, they were not interconnected. This made it difficult to route calls between offices and meant ongoing management was tedious and complex. There was no easy way to configure the systems or make any changes that were required.”
“We could set up their VPNs, remote machines, provide datacentre services, and deliver the business continuity they needed.”
“Teams users can make and receive calls right from the Teams dialer, thanks to direct routing with 8x8 – that way, Muraflex keeps the Teams user experience they want, but with the 8x8 functionality they need. And they can do it on any desktop, tablet or mobile device, from anywhere.”
“We just invested millions in a high-tech manufacturing facility, so it really hurt when someone called our desk phones ‘dinosaurs."
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