354 8x8 Testimonials

“Our 8x8 phone system has brought uniformity throughout our organization. It’s also enabled us to give customers a consistently high-level experience. In the restaurant industry, that’s essential to long-term success.”

"8x8’s cloud flexibility also helped ARRAY overcome the Air Force’s restrictions that prevented the use of other communication applications. Now we can just give them a phone number and a PIN code, and they can dial it right in. No downloading applications. We can easily have audio calls, conference calls and video calls—however people need to connect."

"One of the helpful things about 8x8 was that as we were setting up our phone equipment at home, we switched to taking calls via the 8x8 mobile app."

“I remember arriving at 7 am to an email that said we needed to create a virtual contact centre, immediately."

“Moving to this technology meant we could get our team working from home taking calls right away, with chat, email and secure payment capabilities to follow."

"COVID-19 has created huge challenges for the public sector. But it’s also presented a moment to rethink and transform specific services. The ‘new normal’ calls for extra safety, greater agility and enhanced services for citizens — which we’ve achieved with 8x8."

“What we needed to do was plug in the telephony part of it.”

“It provided the flexibility to work from home or the office, which was especially important to me as a small business owner.”

"Our communications skills are very important, and 8x8 has really met that with the phone system."

“So, when something keeps us from providing the best service to our customers, we take action.”

“It was also coming to the end of its operational life and so we needed to find a replacement.”

"8x8 is like oxygen–we don’t notice it, but we couldn’t live without it."

“When we first switched over to 8x8, our staff could become instantly mobile."

“That old phone system was not meeting our current needs.”

“We didn’t have the flexibility to be nimble and provide new programs that resulted in increased call volume, or make changes to the IVR."