"One of the helpful things about 8x8 was that as we were setting up our phone equipment at home, we switched to taking calls via the 8x8 mobile app."
"One of the best things about Jitsi as a Service was just how many of the things that we wanted to do, all of the knobs, buttons, and hooks, were already in the solution out of the box."
"When people are looking at moving from on-prem to cloud, their big concern is: ‘How is it gonna work? Is it gonna be scary?’ But with 8x8, we've had no voice quality issues at all, no choppiness. And, I would recommend 8x8, it's been very easy to use."
“But we were amazed at 8x8’s extreme amount of willingness and partnership to get everything installed in record time.”
“They didn’t try to upsell at a time when I’m working to solve a problem. That’s what builds trusted partnerships.”
“I remember arriving at 7 am to an email that said we needed to create a virtual contact centre, immediately."
“Moving to this technology meant we could get our team working from home taking calls right away, with chat, email and secure payment capabilities to follow."
"COVID-19 has created huge challenges for the public sector. But it’s also presented a moment to rethink and transform specific services. The ‘new normal’ calls for extra safety, greater agility and enhanced services for citizens — which we’ve achieved with 8x8."
“What we needed to do was plug in the telephony part of it.”
“It provided the flexibility to work from home or the office, which was especially important to me as a small business owner.”
"Our communications skills are very important, and 8x8 has really met that with the phone system."
“So, when something keeps us from providing the best service to our customers, we take action.”
“It was also coming to the end of its operational life and so we needed to find a replacement.”
"8x8 is like oxygen–we don’t notice it, but we couldn’t live without it."
“When we first switched over to 8x8, our staff could become instantly mobile."
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