340 8x8 Testimonials

“We quickly recognized the benefits of out-of-the-box functionality, simplified management, and valuable insights into call stats.”

“8x8 allows us to set up our phone system to meet the needs of each office and the individuals who work there.”

"I appreciate how 8x8 involves customers in new product development and that the company is always looking for feedback."

“They didn’t try to upsell at a time when I’m working to solve a problem. That’s what builds trusted partnerships.”

“I remember arriving at 7 am to an email that said we needed to create a virtual contact centre, immediately."

“Moving to this technology meant we could get our team working from home taking calls right away, with chat, email and secure payment capabilities to follow."

"COVID-19 has created huge challenges for the public sector. But it’s also presented a moment to rethink and transform specific services. The ‘new normal’ calls for extra safety, greater agility and enhanced services for citizens — which we’ve achieved with 8x8."

“What we needed to do was plug in the telephony part of it.”

“It provided the flexibility to work from home or the office, which was especially important to me as a small business owner.”

"Our communications skills are very important, and 8x8 has really met that with the phone system."

“So, when something keeps us from providing the best service to our customers, we take action.”

“It was also coming to the end of its operational life and so we needed to find a replacement.”

"8x8 is like oxygen–we don’t notice it, but we couldn’t live without it."

“When we first switched over to 8x8, our staff could become instantly mobile."

“That old phone system was not meeting our current needs.”