354 8x8 Testimonials

"In our industry, people don’t want to leave messages and play phone tag. It’s important that we answer calls live as much as possible."

“Our 8x8 phone system has brought uniformity throughout our organization. It’s also enabled us to give customers a consistently high-level experience. In the restaurant industry, that’s essential to long-term success.”

"Our Internet phone lines are running over fiber-optic cable, not the old copper wiring. When it rains here, it’s our wired lines that go down, not our hosted 8x8 service. People worried about VoIP not being reliable are thinking about the past. They need to take a fresh look at the technology today."

“Moving to this technology meant we could get our team working from home taking calls right away, with chat, email and secure payment capabilities to follow."

"COVID-19 has created huge challenges for the public sector. But it’s also presented a moment to rethink and transform specific services. The ‘new normal’ calls for extra safety, greater agility and enhanced services for citizens — which we’ve achieved with 8x8."

“What we needed to do was plug in the telephony part of it.”

“It provided the flexibility to work from home or the office, which was especially important to me as a small business owner.”

"Our communications skills are very important, and 8x8 has really met that with the phone system."

“So, when something keeps us from providing the best service to our customers, we take action.”

“It was also coming to the end of its operational life and so we needed to find a replacement.”

"8x8 is like oxygen–we don’t notice it, but we couldn’t live without it."

“When we first switched over to 8x8, our staff could become instantly mobile."

“That old phone system was not meeting our current needs.”

“We didn’t have the flexibility to be nimble and provide new programs that resulted in increased call volume, or make changes to the IVR."

“We were spending hours setting up and managing instances, and handling updates when we actually wanted to focus on the core of what we do — the online event experience itself."