498 Zoom Video Communications Testimonials

We made the switch to Zoom for Government as soon as it became available — it was important for us to have the security that comes with it. There are a lot of good services out there but they don't meet the security standards for the Department of Defense.

"Zoom offers a variety of features that meet the needs of the education industry. The product is magic, but it’s the people behind the partnership and beyond the tool that we want to work with. Vendors who offer ongoing support and who we can build a relationship with are key for us."

Even though I’ve been on a 4-megabit connection for the last two years, I don’t feel like I’ve missed a step. That would not have been possible without Zoom. Even with other video conferencing technologies, like Teams or Webex, the experience is just not the same. Zoom works in environments where other solutions don’t.

"The future of international conferences is categorically the hybrid solution. It quite clearly gives us greater reach and allows for much more participation."

"Zoom builds products that put the user at the center of their design. I think that sets Zoom apart from a lot of other platforms."

"For years, vendors touted the idea of unified communications, but they all failed to deliver. Zoom truly defines this experience while integrating seamlessly throughout our meeting rooms and fully mobile workforce."

"The ability to collaborate, particularly for a company like WBD, cannot be understated. Our choice of Zoom as a company really comes down to a few key principles. We are trying to create something that is a consumer-grade experience for our employees. We need it to be simple. We need it to be reliable, and we need it to be easy to deploy. And the Zoom platform checks the box for all of those."

"AI Companion is helping people be effective in meetings. People can be more present because they’re less concerned about having to take down notes. They can be emotionally engaged and more inclusive of who is in the meeting."

“We struggled for years with all these different meeting tools. The simplicity that Zoom manages to bring into the workforce has been tremendous.”

"At the time AI Companion came out it was a huge relief because people were starting to use AI meeting tools that had not been vetted by security or privacy, and it was kind of becoming a big mess. We turned on AI Companion and sent a message to the company saying, ‘Zoom has this built in. Now it’s easier. It’s better.’ It gave us something we could standardize on."

“Zoom offered the best solution to drill down to individual calls and report on them. From that perspective, it was amazing. We could see if certain phones weren’t getting answered – no other system gave us that level of visibility.”

“They [the PSO team] were brilliant, really responsive, right on it. We were trying to explain what we needed but unless you’re in that world day to day, it’s sometimes hard to understand those needs. They got it straight away.”

"Our previous phone systems were on premises — you had a phone on your desk and that was it. When things shut down overnight that meant 3,000 people couldn’t communicate by phone in the way they had for decades. That’s why we started to look at Zoom Phone. It became obvious we needed something cloud-based for an increasingly mobile and geographically disparate workforce."

"One thing Zoom has allowed us to do is respect that work-life balance for parents, as well as our staff members. If there’s a board meeting at night, I appreciate that I can join the meeting at home because, at the end of the day, it gives me back some time to have dinner with my family."

"We saw improvement right away. We don’t lose calls anymore. We didn’t have that with RingCentral. Zoom Phone helps us better engage with our clients, and the metrics and data it provides helped us capitalize on ROI almost immediately."