498 Zoom Video Communications Testimonials

We made the switch to Zoom for Government as soon as it became available — it was important for us to have the security that comes with it. There are a lot of good services out there but they don't meet the security standards for the Department of Defense.

"Zoom offers a variety of features that meet the needs of the education industry. The product is magic, but it’s the people behind the partnership and beyond the tool that we want to work with. Vendors who offer ongoing support and who we can build a relationship with are key for us."

Even though I’ve been on a 4-megabit connection for the last two years, I don’t feel like I’ve missed a step. That would not have been possible without Zoom. Even with other video conferencing technologies, like Teams or Webex, the experience is just not the same. Zoom works in environments where other solutions don’t.

"We are considering expanding the introduction of this system to our offices in Europe and North America. Furthermore, in the future, we will consider the implementation of Zoom Rooms while listening to the needs of our employees, considering that more meetings will be held in conference rooms in addition to using individual PCs of employees working from home.”

“Zoom is very straightforward to use, which has been beneficial from a support perspective. Instead of the technology becoming the centerpiece of the meeting because it’s so difficult to use, we wanted the conversation and the collaboration to be the centerpiece of the meeting. Zoom enables that type of experience.”

"The benefit of Zoom is it’s really allowed us to maximize our existing investments. We’re finding people are meeting a lot more but for a lot shorter periods of time, because it just works."

“Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience.”

“We had gone through the stress of supporting a video conferencing solution from the IT side. When we finally connected with Zoom, the notion of what video conferencing was transformed in the firm. When clients would try to connect with other solutions there would inevitably be issues, but with Zoom, they can connect right away. IT was also less involved in setting up the meetings, and people just took to it because it was easy to use.”

“I don’t get support calls from The Office of Institutional Advancement anymore. They go to the portal, and they set up their office phone or choose to forward those calls to their cell phone. It makes them a lot more nimble now.”

“We have a rock-solid, video first communications strategy. We really don’t need to be in the sky burning aviation fuel for every single meeting and event.”

“Organizations like ours have been forced to look at modernizing the way we deliver programs and to consider alternate ways of delivering those programs, and organizations like Zoom make that possible. Our transition to Zoom is proof that these organizations can push forward and find success in these difficult times.”

“I’m not a programmer, but my Zoom customer success manager provided me with a snippet of code that pointed me in the right direction. Later, I got help with the code and now I’m able to easily pull an entire day’s call log in to our accounting system. I can see how other law firms and businesses are going to appreciate Zoom Phone’s API and extensive documentation.”

“With Zoom Phone, we had everything we needed to provision over 100 users remotely. We rolled it out in 11 different countries and were able to get local phone numbers. The relief was immediate. We don’t want to be without it.”

“It’s another example of how Zoom has allowed us to continue delivering our educational mission and connect to each other to provide the services our students need. And it’s done that by basically replacing everything we used in the past with one platform [for video, phone, and webinars.”

“Although we didn’t know what was coming, in hindsight we can see how picking Zoom paid off in the wake of COVID. Zoom was so easy to use. It was no problem to shift our entire global workforce to remote work and maintain momentum and productivity.”