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“Using liveRES meant we could open with confidence, knowing that we had full control over volume and flow of bookings. We could protect ourselves from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.”
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“When it came to developing and looking at what else we could do for our guests, we started looking at a few different apps. The EPoS integration and the fact that we’ve got all that data in one place, was the most valuable.”
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“Each of our four pubs has its own distinct personality and we encourage our managers to run the pubs as their own. The chefs create their own menu according to what will work best for the pub, it’s about as far away from one size fits all as you can …
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“We have a very simple formula, where orders are taken at the bar, but with our rapid growth we needed to take more control of our operating costs and reporting systems."
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"We were very impressed with fix time. The engineer was very pleasant and quick."
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"We’ve used Zonal for years and service has always been excellent."
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“During the high season, iServe has proved to be hugely effective for our teams who no longer have to run backwards and forwards to the till. They can focus on our taking care of our guests and be confident they’ve delivered the correct order, minimising the risk of mistakes occurring.”
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"The team at TXD, who have extensive sector knowledge and expertise, understand that and work with us to ensure that we are one step ahead of our guests. A great example, is the growing demand for cashless payment options, so guests can budget and have a great night in our …
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"We were impressed by Zonal’s EPoS solutions that included integrated chip & pin functionality as well as having a comprehensive support structure in place, giving us the confidence to move forward."
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“With a commitment to creating fantastic and memorable customer experiences, and recognising the growing importance of technology, we are keen to be at the forefront of technological innovation. We needed a solution that would future proof our business, give us new tools to engage with our customers, whilst providing robust …
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“It saves the queues on the bar. It saves the stress on the bar and it’s a better working environment.”
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"Zonal are the best service call centre our manager has ever dealt with – Zonal score 100% with him. We’ve never had any problems with their service as whenever we have had to phone, everything gets fixed straightaway and the analysts are extremely helpful."
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"Zonal’s experienced team worked closely with us to develop a solution to help us to facilitate this growth."
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“Zonal’s solution addresses many of our needs, from fixed and handheld EPoS in our bars and restaurants to real time management reporting, and that means we save time and money because we don’t have to integrate systems from more than one provider.”
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"Every missed booking didn’t just mean losing income – it also meant our customers were left disappointed. We wanted a system that could capture every booking and offer customers a superior booking experience at any time of the day or night."