"Due to the nature of our business growth, we wanted to create a system that would give us greater visibility on performance across our developing estate, so that we could identify issues and opportunities for growth. We needed a solution that was flexible, efficient and cost effective, that would integrate …

“Everything has sped up and made us far more efficient from the real-time reporting we can access across the group in terms of trading trends, stock levels and tracking waste, to taking efficient contactless payments. In the past our staff had to do the mental arithmetic and enter everything manually, …

“During the high season, iServe has proved to be hugely effective for our teams who no longer have to run backwards and forwards to the till. They can focus on our taking care of our guests and be confident they’ve delivered the correct order, minimising the risk of mistakes occurring.”

"Every missed booking didn’t just mean losing income – it also meant our customers were left disappointed. We wanted a system that could capture every booking and offer customers a superior booking experience at any time of the day or night."

“We have a very simple formula, where orders are taken at the bar, but with our rapid growth we needed to take more control of our operating costs and reporting systems."

"We have become much more productive as a result and saved an absolute fortune. Investing in Zonal’s Loyalty solution has paid for itself already and we will save twice the investment cost each year from now on."

"Zonal’s great for integration, and the booking system itself is super intelligent. We’re able to allocate tables and design things in the way that we want in each site, which is awesome."

Customers look for speed and consistency. Expectations around timing and delivery that we see on the high street are now the same in hotels, and Zonal certainly helps us deliver both.”

“It provides accurate, up-to-the-minute data for all products we sell at any time, it is easy to use and even easier to update. Zonal is the market leader for pubs and bars so it makes sense to work with the best.”

"Zonal are the best service call centre our manager has ever dealt with – Zonal score 100% with him. We’ve never had any problems with their service as whenever we have had to phone, everything gets fixed straightaway and the analysts are extremely helpful."

“We have gone from a dictated to, to a more collaborative approach. Feedback from staff has been excellent, as they had a say in the design and layout of the Aztec interface, so the workflow is extremely intuitive. And if there are any issues there’s a Zonal engineer just a …

"The team at TXD, who have extensive sector knowledge and expertise, understand that and work with us to ensure that we are one step ahead of our guests. A great example, is the growing demand for cashless payment options, so guests can budget and have a great night in our …

“This fully-integrated solution has given us the opportunity to ensure the bookings journey is as slick and customer-friendly as possible, and we have seen an increase in bookings already.”

“Zonal’s thoughtful and detailed approach to training has been central to our successful transition to a new EPoS, stock and ordering system.”

“We enjoy a good relationship with Zonal, they understand our business and have the range of solutions in place to help us grow our business, while managing tight margins."