Zoho CRM Testimonials

"I’ve been a Zoho user for more than a year and I’m extremely happy with the CRM software. When I started my business, I needed a CRM tool to help me manage my sales process and my clients. I started out using a different CRM but as my company grew, so did my needs. The previous CRM I was using was just so limited that I decided to look for another one. Luckily, I stumbled upon Zoho while doing some research online. Zoho let me use the Enterprise version for free for 15 days. I played around with it and instantly fell in love. I could customize the different modules and even create my own. I could choose which fields I wanted based on my specific needs. It could even automatically compute data in certain fields! I was able to automate certain repetitive tasks which sent reminders and emails to the appropriate person. This greatly enhanced the efficiency and productivity of my team. While playing around with the mobile version I discovered that I could track the whereabouts of my sales team. All they had to do was click the location icon whenever they were at the clients office and it would automatically log their exact location. This was a godsend! For years I struggled with how I could validate if my sales people were really visiting clients. Now all I have to do is generate a report and I instantly know who went where, to which client and when. I was AMAZED! I’ve rarely had to contact your support team but when I did I was extremely satisfied with how they handled my concern. I’m still learning new things about the CRM each day and it’s still able to keep up with my growing company. I’m so happy with it that I’ve referred it to a friend who has also begun using it for his business."

"When looking at cost per user, Zoho CRM is 80% better than Salesforce. Zoho CRM also allows simpler customization of the modules as per our requirements."