Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system. Be it multi-channel communication, sales productivity, CRM insights, product customization, or third-party integration, Zoho CRM offers a host of features to support the requirements of small businesses as well as large enterprises.
"I always follow up on the total number of leads that have been converted to contacts and closed-won and keep the conversion rate at my fingertips. Zoho CRM ensures that I have these numbers on a single console in just a few clicks. I now have the sales funnel for every lead source to identify the total number of leads, leads converted, deals won, and deals lost. This empowers us with the information required to measure the ROI for all these sources, and especially the ones for which we pay to analyze what is working and what is not."
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