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Read 255 Zoho CRM reviews and testimonials from customers, explore 119 case studies and customer success stories, and watch 42 customer videos to see why companies chose Zoho CRM as their Customer Relationship Management (CRM)

Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system. Be it multi-channel communication, sales productivity, CRM insights, product customization, or third-party integration, Zoho CRM offers a host of features to support the requirements of small businesses as well as large enterprises.

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Customer Rating Review Scorebased on 991 reference ratings
4.8/5.0 (991)

255Testimonials

  • "I always follow up on the total number of leads that have been converted to contacts and closed-won and keep the conversion rate at my fingertips. Zoho CRM ensures that I have these numbers on a single console in just a few clicks. I now have the sales funnel for every lead source to identify the total number of leads, leads converted, deals won, and deals lost. This empowers us with the information required to measure the ROI for all these sources, and especially the ones for which we pay to analyze what is working and what is not."

    Lorenza MartínezSenior Marketing Manager
254 more testimonialscurrently locked

119 Case Studies

  • US-based insurance agency achieves a remarkable 100% increase in customer response rates

    Ripley FVice President
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42 Customer Videos

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Additional Zoho CRM Information & Resources

Read Zoho CRM Reviews, Testimonials & Customer References from 255 real Zoho CRM customers.

Browse Zoho CRM Case Studies, Customer Success Stories, & Customer References from 119 businesses that use Zoho CRM.

Watch Zoho CRM Customer Videos to learn why 42 businesses chose Zoho CRM.

FeaturedCustomers has 1,822,233+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.