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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their Business Text Messaging Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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Customer Rating Review Score based on 2552 reference ratings
4.8/5.0 (2552)
  • Winter 2026 Top Performer Business Text Messaging Software
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31Testimonials

  • “We don’t believe contactless is the same thing as connectionless. In fact, we think it’s the opposite.”

    Anders Tylman-Mikiewicz Chief Product Officer

  • “Before Zingle, we did everything over the phone. Call, leave messages, etc. Since 2017 we have increased the size of the team by one person and with an increase of …

    AJ Middleton Senior Program Manager

  • “Our guests have taken advantage of that and call volumes have decreased and message volume has increased over time since we launched the service.”

    Tiaan Homann Director of Rooms
30 more testimonials currently locked

27 Case Studies

  • Talbott Hotel Taps into Text Messaging to Drive Incremental Revenue

    Shane Prince Director of Rooms

  • SAHARA Las Vegas Improves Guest Satisfaction & Loyalty with Mid-Stay Engagemen

    Michelle Huntzinger Vice President of Hotel Operations

  • Manchester Grand Hyatt Improves Internal Staff Communication with Text Messaging

    Jenni Salisbury Colleague Experience Director
26 more case studies currently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 1,901,001+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.