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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their Business Text Messaging Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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Customer Rating Review Score based on 2691 reference ratings
4.8/5.0 (2691)
  • Winter 2026 Top Performer Business Text Messaging Software
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31Testimonials

  • “We don’t believe contactless is the same thing as connectionless. In fact, we think it’s the opposite.”

    Anders Tylman-Mikiewicz Chief Product Officer

  • “Zingle enabled The Cosmopolitan to provide an elevated mobile-first experience for our guests while improving service and increasing on-site revenue. The Zingle team provides us a platform to create a …

    Mamie Peers Vice President, Digital Marketing

  • “We obviously had to make concessions for the safety of our guests, but we didn’t want to make it about cutting guest experience. The keys have been setting expectations and …

    Johnston McCutcheon Front Office Manager
30 more testimonials currently locked

27 Case Studies

  • Signature Flight Support - Customer Case Study

    Matt Long Station Manager

  • Great Wolf Resorts Improves Family Experiences & Increases On-Property Spend with Messaging

    Alex Ragazzo Manager of CX

  • MGM Resorts - Customer Case Study

    Anders Tylman-Mikiewicz Chief Product Officer
26 more case studies currently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 1,964,696+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.