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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their SMS Marketing Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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Customer Rating Review Score based on 2774 reference ratings
4.8/5.0 (2774)
  • Winter 2026 Top Performer Business Text Messaging Software
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31Testimonials

  • "It’s way more efficient, and we are able to confirm clients so much faster. It’s definitely something that affects the way we do business greatly."

    Justin Rejano General Manager

  • “Zingle has become an extension of our brand voice as our guests love texting us for anything they need. Zingle helps us fulfill requests and resolve issues faster than ever …

    Mitch Milner Director of Guest Services

  • “Zingle’s service helped relieve pressure off our front desks at an absolutely critical time.”

    Gwyn Wathen Marketing Director
30 more testimonials currently locked

27 Case Studies

  • Hyatt - Customer Case Study

    Barbara Thomas Front Desk

  • The Cosmopolitan Las Vegas Elevates Guest Experiences with Rose the Chatbot

    Mamie Peers Vice President, Digital Marketing

  • Nashville KOA Boosts NPS Scores and Positive Reviews with Real-time Messaging

    Aaron Williamson General Manager
26 more case studies currently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 2,102,352+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.