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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their Business Text Messaging Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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  • 31 Testimonials View
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Customer Rating Review Score based on 2626 reference ratings
4.8/5.0 (2626)
  • Winter 2026 Top Performer Business Text Messaging Software
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31Testimonials

  • “Zingle enabled The Cosmopolitan to provide an elevated mobile-first experience for our guests while improving service and increasing on-site revenue. The Zingle team provides us a platform to create a …

    Mamie Peers Vice President, Digital Marketing

  • “With Medallia Concierge, we’re able to provide a frictionless path for our guests to communicate with us at any time during their guest journey.”

    Alex Ragazzo Manager of CX

  • "Without using a platform like Zingle, we could only talk to a few of our guests. But with Zingle, we can talk to every guest in a personalized way.”

    Chris Nelbach Director of Revenue
30 more testimonials currently locked

27 Case Studies

  • Real Star Property Management Turned to Real-Time Messaging During the 2021 Texas …

    Isaac Schlabach Co-Owner

  • InterContinental Cleveland Integrates Text Messaging to Streamline Guest Services

    Roland Ivy PBX/Instant Service Manager

  • MGM Resorts - Customer Case Study

    Anders Tylman-Mikiewicz Chief Product Officer
26 more case studies currently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 1,911,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.