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Zappi Case Studies

  • How McDonald's has partnered with Zappi to build its test-and-learn approach to innovation, rather than a test to earn a good score approach

    Matt CahillSenior Director of Insights Activation
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    4.7 / 5.0
    Customer References103 total
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    Delighted is a customer experience management solution that helps businesses connect with their customers - to learn, improve, and delight. Delighted is the fastest and easiest way to gather customer feedback and put it into the hands of those who can act on it. Using Customer Satisfaction Score, Customer Effort Score, and the Net Promoter System - a single question and an open-ended comment box - Delighted helps companies align customers’ needs with business growth, monitor the voice of the customer over time, and keep customers coming back. Bose, Target, Uber and other beloved brands of all sizes trust Delighted to collect, distribute and analyze feedback to create more delightful customer experiences.

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    4.7 / 5.0
    Customer References51 total
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    Qualaroo is a SaaS company that enables companies to gain valuable insights from their prospects and customers in real time. Qualaroo’s mission is to help companies understand why their customers and prospects make decisions. Understanding the why helps drive better business results from improving your web conversion rate, increasing product engagement, reducing churn and more.

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    SurveyMethods is a powerful online data insights platform designed to help you engage with your customers and employees, solicit feedback and opinions, and discover key insights to make effective data-driven decisions. SurveyMethods stands out for ease of use of their products and competitive pricing, and was awarded the Best Value and Best Ease of Use awards by Capterra, a Gartner company, in 2018.

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