Opinionmeter International is a leading provider of DIY customer feedback software tools, with an emphasis on mobile research. Offering a real-time customer survey solutions, Opinionmeter enables its clients to capture spontaneous, ‘voice of the customer’ feedback at the Point-of-Experience (the moment the customer experiences the product or service). Being a mixed-mode, cross-platform provider, Opinionmeter can deploy its survey solutions onto a wide range of devices (including devices running Android, Apple iOS and Windows operating systems). In addition to being experts in mobile survey apps, Opinionmeter’s survey solutions also support mobile-web, online and paper surveys.
"We have found Opinionmeter to be extremely useful in supporting us in our client presentations. The client’s perception of the system has been very positive. Opinionmeter provides us with the precise customer information we need in a short space of time. The fact that we can display this customer feedback in easy to understand graphs – adds real value. The information allows us to use this in best value reports, both to our clients and operations managers, to provide up-to-date information on how the business is performing and to manage customer expectation."
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