"The Opinionmeter system measures satisfaction immediately (not several weeks after the encounter), gives us feedback immediately (within minutes not months), and can be stratified down to the individual provider level (allows us to give individual teams their own score and to recognize those teams with the best patient satisfaction.) We …

"I have used Opinionmeters very successfully at the largest Kaiser Permanente hospital and another medium size Kaiser Permanente hospital in Los Angeles for over 10 years. I use a very old model but I have really crafted the questions and have gotten accurate results for years….very helpful in the healthcare …