134 Yotpo Testimonials

“Implementation and set up with Yotpo was super easy and seamless. They have an excellent Customer Success team that made our transition from Stamped.io to Yotpo as smooth and painless as possible. We are a family-owned business and having Angelo every step of the way has given us a sense of security that we pride ourselves on giving our own customers.”

"When we adopted Yotpo, we inherited a sense of responsibility to communicate more with our consumers. Leveraging the Yotpo platform as that communication touchpoint has enabled us to have an open dialogue with our customer community — and that’s incredibly powerful for the Leatherman brand."

”[The difference in the migration process] was night and day. With Recharge, I spent an entire week of my time with spreadsheets and back and forth with Recharge support on a chat system.”

”The decision was, which SMS provider was going to be able to grow with my business and continue to be cutting edge with their innovations? Yotpo SMSBump was that provider.”

”Our previous email provider lacked the flexibility to create a well-branded email that would make my customers feel connected to us. Then, one day, I logged into SMSBump for a text campaign, when I realized — hey, there’s email now! And it’s been a game changer ever since.”

”While we’ve always had a focus on retention, it’s now more crucial than ever to get it right. We want to make it as easy as possible for the customer we paid so much to acquire to continue to shop with us again and again.”

”We needed something that could seamlessly integrate with Shopify and was easy to manage ourselves. Yotpo has developed a tool that is powerful, usable, and best of all, affordable!”

”You can’t create a transactional brand anymore — you can’t be only about the first purchase. Retention has to be top of mind.”

”With our premium price point, shoppers are often looking for reassurance, which is why reviews and friend referrals are so important.”

”We’re constantly listening to customer feedback via Yotpo to improve our existing products and inform new product developments.”

”To stand out in a crowded eCommerce landscape, you need to bring customers in, as well as nurture them to their fullest potential, maximizing their CLTV.”

”Yotpo’s cross product data and segmentation capabilities are outstanding. We use our Foundation Finder Quiz to gather customer data and provide the best experience possible.”

”When there’s synergy between products and fewer relationships to juggle, you can make the single relationship stronger. I’d rather have a consolidated list of best of breed vendors versus a different vendor for every single solution. We’ve been very happy with Yotpo Loyalty, VUGC, and Reviews, and it’s much easier to have everything all in one place.”

”Yotpo is a more robust platform than LoyaltyLion and offered us more functionality to grow and be creative while still being easy to manage.”

”When designing the program, we needed to make sure that our incentives would actually motivate behaviors. We wanted people to keep coming back and enjoying the experience.”