”With our previous provider, we lacked a clear SMS strategy, and SMS felt very disconnected from our other marketing efforts. We knew it was time for a change.”
”SMS is very effective. There’s no other marketing channel you can invest in and get more out in return. It’s one of the highest ROI channels. If you’re hesitant, understand the channel is very optional. The people we send messages to are the ones that want to see it.”
"Switching to Yotpo Loyalty was a game-changer for us. Being able to integrate our rewards program with our SMS flows has really helped us boost loyalty participation."
"Yotpo is establishing credibility with our shoppers and adding value by providing real customer feedback — a valuable source of social proof that we will continue to leverage in the future."
”The decision was, which SMS provider was going to be able to grow with my business and continue to be cutting edge with their innovations? Yotpo SMSBump was that provider.”
”Our previous email provider lacked the flexibility to create a well-branded email that would make my customers feel connected to us. Then, one day, I logged into SMSBump for a text campaign, when I realized — hey, there’s email now! And it’s been a game changer ever since.”
”While we’ve always had a focus on retention, it’s now more crucial than ever to get it right. We want to make it as easy as possible for the customer we paid so much to acquire to continue to shop with us again and again.”
”We needed something that could seamlessly integrate with Shopify and was easy to manage ourselves. Yotpo has developed a tool that is powerful, usable, and best of all, affordable!”
”You can’t create a transactional brand anymore — you can’t be only about the first purchase. Retention has to be top of mind.”
”With our premium price point, shoppers are often looking for reassurance, which is why reviews and friend referrals are so important.”
”We’re constantly listening to customer feedback via Yotpo to improve our existing products and inform new product developments.”
”To stand out in a crowded eCommerce landscape, you need to bring customers in, as well as nurture them to their fullest potential, maximizing their CLTV.”
”Yotpo’s cross product data and segmentation capabilities are outstanding. We use our Foundation Finder Quiz to gather customer data and provide the best experience possible.”
”When there’s synergy between products and fewer relationships to juggle, you can make the single relationship stronger. I’d rather have a consolidated list of best of breed vendors versus a different vendor for every single solution. We’ve been very happy with Yotpo Loyalty, VUGC, and Reviews, and it’s much easier to have everything all in one place.”
”Yotpo is a more robust platform than LoyaltyLion and offered us more functionality to grow and be creative while still being easy to manage.”
FeaturedCustomers has 1,821,909+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.