134 Yotpo Testimonials

”What prompted us to make better use [of SMS] were the iOS changes, which made those two channels really poor and hard to track, hurting performance. When that happens you look to new channels to make up for the loss, and SMS has honestly done that and more.”

"Our customer philosophy is that in every engagement we have with our customers, we want to make sure they come away from that experience as true ambassadors of our brand. We want it to be that impactful."

"Yotpo has turned our brand into a global phenomenon. In just one year, we generated over 100,000 reviews — making Redline Steel the leader in custom home decor."

”Over the last 24 months, we’ve grown by 600% — the key element being retention. Our CLTV has doubled over the last year, and Yotpo has played a key role in our growth.”

”Yotpo listens to what we need and has brought our dreams to life. We’ll always choose the Yotpo platform.”

”The amount of reviews increased dramatically when we launched Yotpo Loyalty in all sales channels and started to collect reviews from the in-store purchases.”

”What contributed most to our success was the strategic process behind building the program. The preparation leading up to the launch was key to a successful Loyalty program launch.”

”When researching eCommerce growth optimization, we were impressed with what Yotpo had to offer. It was one of the few platforms that had direct integration with Shopify. After our initial meeting, we knew this platform was the best fit.”

”We are a community-driven brand. We love Yotpo because it gets us so close to our customers.”

”We knew that SMS worked, but we didn’t know the perfect platform that fit our growing business needs - one that could help us expand and connect with our customers. until we met the Yotpo SMSBump team.”

”Once we knew how much more advanced and automated Yotpo SMSBump was than our other platform, it wasn’t even a question. To have everything under one roof with the loyalty program really made our decision easy.”

”Yotpo has increased our daily review volume by 7x. The amount of user-generated content we are able to syndicate has been vital in achieving and maintaining our high ranking status on Walmart.com.”

”SMS is very effective. There’s no other marketing channel you can invest in and get more out in return. It’s one of the highest ROI channels. If you’re hesitant, understand the channel is very optional. The people we send messages to are the ones that want to see it.”

”I don’t have a lot of time to run around to try and get everything to work. When my solutions speak to each other, it makes my job easier. I trust Yotpo — I know that using Reviews and Loyalty will be easy and effective.”

”We’ve had a loyalty program in place for a few years, but as it continued to grow, we knew we needed to transition to a more sophisticated solution that could scale with our business. Yotpo helped us completely redesign our loyalty program on a tight timeline. We’re thrilled with the results — not only is it a beautiful program, but we’ve seen an increase in customer engagement since it launched.”