"What’s really required of future workers is fundamentally to be avid learners. Companies need to be in a place to help their people reskill.”

"Nasdaq faced an explosive growth in its employee population. It was crucial for employees to understand what was expected of them in different roles.”

“We hear a lot about digital transformation and how it’s changing how work gets done and how companies drive competitive advantage. Previously, the notion of digital was more focused around tech companies, and it’s now become a mandate of companies from all different industries. We’re seeing growth of software engineers …

“Willis Towers Watson has a truly unique set of solutions that integrate HR software products with consulting services and personalized data. That powerful combination is what brought our portal to life and helped us create an exceptional employee experience for our team members. The implementation team at Willis Towers Watson …

“Our meeting agendas were always organized to accommodate different time zones to ensure we had real-time input from people working on the ground in every region where the company operates. This took a lot of additional time and effort, but it really helped maximize inclusiveness in the design process as …

“Willis Towers Watson Employee Engagement Software has allowed us to make quick progress on employee engagement. It means we can rapidly address topics that we know are important to employees. An agile approach to employee surveys is important because that’s how we work as a business and HR operates in …

“The ‘Our Way’ values are a key statement of what’s important to us as a business and also the behaviours that are required to drive our future success. After launching the, Our Way values to the new organisation, we wanted to run a survey to establish a base line and …

“We’re only going to get things done if we have the right people, the right talent in the right functions with the right goals. That to me is the role of HR, to ensure that we have the right people strategy in order to inform the business strategy."

“I believe the big change is that people goals are viewed as strategic goals, not enabling goals. And they are shared across the Operating Committee. If a CEO does not have that lens, I believe that the board needs to engage. People are a strategic imperative.”

"We have different organizational models in our company. We still have a command and control/process controlled organization; on the other hand, we have a new part where we work to think through the disruptive challenges. It’s here where we use agile methods and self-organized teams. We call it ambidextrous; we …

"Allow your organization to adapt and grow, and have a risk mentality. I’m a believer that if you’re not willing to bet your job every couple of years, you’re not fit to be a CHRO.”

"Agility can seem difficult when you are part of a large, mature company; people often think that this way of working could only exist in start-ups. Our role is to make it safe for people to operate in an agile manner by getting comfortable trying little things, failing small and …

"There are two main mindsets that are critical for the CHRO: agility and courage. Agility - because that’s what’s needed when you are at the table with business leaders and have to understand the business demands and how we continue to evolve what we’re doing. Courage - because it’s not …

"My operating mantra was the question: Do we have the organizational capability to run and grow the business. To distinguish run and grow, run is all about efficiently executing today’s operations, and grow is about understanding the paths to profitable revenue growth and having the organization prepared to deliver on …

"Digital disruption, transformation and success in the digital world will center around one thing - and that’s people.”