"In a short timeframe, we had to respond quickly and rethink how we were engaging with everybody in order to support our people internally and our customers externally.”
"We use analytics to inform our more complex analysis and decision making. We hired a data scientist on our team, and it’s been helpful in producing workforce insights; this role enables us to lean into more robust data-driven decision making.”
"There are two main mindsets that are critical for the CHRO: agility and courage. Agility - because that’s what’s needed when you are at the table with business leaders and have to understand the business demands and how we continue to evolve what we’re doing. Courage - because it’s not an easy path and you have to be willing to make bold steps in this environment; not all of them are met with unanimous and positive reception.”
"At Schindler, people really want to have their voice; they want to see that something happens as a result. That’s one of the main drivers of the success of our survey."
"For the first time in 2018, we’ve seen the answers to the survey questions really give a clear indication that a commitment to high performance was beginning to enter the DNA of the organization."
“Willis Towers Watson has a truly unique set of solutions that integrate HR software products with consulting services and personalized data. That powerful combination is what brought our portal to life and helped us create an exceptional employee experience for our team members. The implementation team at Willis Towers Watson were true partners; they had the tools and knowledge to successfully lead us through our myHR launch.”
“Willis Towers Watson Employee Engagement Software has allowed us to make quick progress on employee engagement. It means we can rapidly address topics that we know are important to employees. An agile approach to employee surveys is important because that’s how we work as a business and HR operates in the same way.”
“The ‘Our Way’ values are a key statement of what’s important to us as a business and also the behaviours that are required to drive our future success. After launching the, Our Way values to the new organisation, we wanted to run a survey to establish a base line and to understand how and where we should focus to improve.”
“Our meeting agendas were always organized to accommodate different time zones to ensure we had real-time input from people working on the ground in every region where the company operates. This took a lot of additional time and effort, but it really helped maximize inclusiveness in the design process as well as the precision of the questions we asked.”
"The digital revolution is a human revolution. While new technologies are what’s driving the Fourth Industrial Revolution, ultimately, it is people who will bring it to life in businesses. As HR Leaders, we play a pivotal role in helping to lead our organizations to a new future of work - one that has the potential to be more inclusive, more purposeful and one which can deliver more positive impact to our people and our consumers. It is for this reason why I think there’s no better time to be in HR. This framework is an important tool to help accelerate the redefinition of our function and profession, and I look forward to seeing how it is leveraged by business leaders globally."
"As we move deeper into the Fourth Industrial Revolution (4IR), we clearly see HR changing to reflect our role as a crucial business driver. Our success in the future of work will depend heavily on our ability to effectively prepare our workforce - by fostering a culture of reskilling, upskilling and lifelong learning."
"The Fourth Industrial Revolution and its significant implications for the future of work present the HR profession with a unique opportunity to redefine its mandate and further advance its mission-critical function by shifting from being a steward of employment to being a steward of work, while ensuring the continued relevance of the global workforce through the creation of a culture of continuous learning and reskilling."
"Nasdaq faced an explosive growth in its employee population. It was crucial for employees to understand what was expected of them in different roles.”
"It's likely the biggest project the business lines and HR have ever undertaken.”
"Through our partnership with Willis Towers Watson we've really been able to modernize our benefits approach and offering. I look forward to continuing working together and modernizing our program even more.”