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"(alive⁵'s) ideas were off the charts, and more importantly, we're really impressed with the results - our highest number of people come over, sign up and give us their information. It's a unanimous decision, here at PDC, that bots do it better."
"We were looking for a way to advance our current technology (interactive 3-D venue visualization) with our clients through LIVE CHAT. We feel that partnering with websitealive.com will increase ticket sales, and customer service for our clients by adding their CHAT component to our system. Now consumers will have the luxury of viewing a seat at one of our many sport and entertainment venues around the country and be able to interact with our clients instantly."
Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.
Numa is automatically answers calls and texts when you're busy. Never lose a potential customer again. Missed calls mean lost business. A better answering service that combines texting and AI to give callers fast answers and a positive experience, all while saving the business time and money. Numa's mission is to light up WeChat-like Conversational Commerce in the Americas and Europe. They know that customers are demanding. And they know that customers are already choosing messaging.
Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments and improve constantly.
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