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"Voxco Multi-Mode allows us to take what would have once been very difficult, if not impossible, and make it easy. Large-scale projects with hundreds of seats involving difficult to reach populations with several data collection modes are easily handled with Voxco Multi-Mode."
"Voxco Online has helped us deliver our Grocery Pickup service in a way that truly builds on our customers’ feedback and needs. The survey tool is fantastic –very easy to use and it’s fun to build and deploy the surveys. As we work to continuously improve our Grocery PickUp service, we’re excited to be using a tool that helps us easily understand and respond to customer feedback."
Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.
Opinionmeter International is a leading provider of DIY customer feedback software tools, with an emphasis on mobile research. Offering a real-time customer survey solutions, Opinionmeter enables its clients to capture spontaneous, ‘voice of the customer’ feedback at the Point-of-Experience (the moment the customer experiences the product or service). Being a mixed-mode, cross-platform provider, Opinionmeter can deploy its survey solutions onto a wide range of devices (including devices running Android, Apple iOS and Windows operating systems). In addition to being experts in mobile survey apps, Opinionmeter’s survey solutions also support mobile-web, online and paper surveys.
Qualaroo is a SaaS company that enables companies to gain valuable insights from their prospects and customers in real time. Qualaroo’s mission is to help companies understand why their customers and prospects make decisions. Understanding the why helps drive better business results from improving your web conversion rate, increasing product engagement, reducing churn and more.
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