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"At Médiamétrie, we conduct hundreds of audience measurements for our radio partners every day. The Voxco multi-mode platform allows us to qualify the respondents by telephone (CATI) and very easily transfer them to the IVR system to determine song popularity. Since using the integrated Voxco platform, we have significantly increased our productivity and made the management of the thousands of songs that we process each year much more efficient."
"Voxco Online is the perfect tool to run audio measurement studies for Cogeco radio stations. We now run ongoing music testing with our own listeners for quick playlist turnaround time. Voxco Online has become our preferred decision tool and has helped us achieve higher ratings."
AYTM is a market research automation platform and the secret weapon that drives agile innovation for some of the largest consumer brands and agencies in the world. Researchers are empowered to conduct sophisticated research with a click of a button from a powerful but easy to use interface - cutting down the time to insights from days or weeks to hours. This researcher powered, iterative approach to actionable insights collection improves competitiveness, speed to market and revenue. Run a full range of quantitative research, collaborate on survey design in real-time and launch complex sophisticated research tests including max-diff, choice-based conjoint, automated TURF, pricing optimization and more in minutes. Gain access to over 40 million consumers via our integrated panel, which provides best-in-class levels of trust and quality, and real-time pricing with guaranteed delivery times. Tap into our flexible service options that unlock access to our team of research automation experts, when you need them (and not when you don’t).
Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core, and specifically architected to harness intelligence from across the entire experience ecosystem to deliver clear business value. The platform features three clouds that all work seamlessly together to give companies a comprehensive understanding of the most important factors impacting their bottom lines, including: Customer Experience (CX) Cloud, Employee Experience Cloud, and Market Experience Cloud. InMoment’s approach of providing strategic technical, best practice and thought leadership support ensures that their nearly 500 brands across 95 countries realize maximum business impact.
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