“Customer experience is an important part of our organization. Before Vonage Premiere for Service Cloud Voice, we had little visibility into incoming call data, the disparate reporting tools would often create delays and all of that provided more obstacles to helping us improve our overall customer service. The seamless integration …

“The way Vonage works is that I can have calls routed anywhere. So I might have calls re-routed to a different phone when I travel to Brazil. Or, I can take calls right from the Internet from the portal Vonage provides me on my computer.”