“Virtuous really is listening to what we need and I can see those things happening. I’ll be thinking, ‘Why can’t Virtuous do this? I’m going to suggest that,’ and then I’ll get the email of what’s coming next and see that Virtuous is doing it.”

“There were some things we would put into NXT and the database view and discovered they weren’t talking to one another. Especially when it came to grant management, that was our biggest pain point. Our grant manager was trying to track grants but the information wasn’t flowing through to Raiser’s …

“[T]hey’re giving more because you’ve been able to tailor their journey to what they like and don’t like and what they respond to. So that alone, we’ve seen an impact on just how donors respond because you’re able to identify that stuff much much better than other systems we’ve used.”

“We had a recent grad who we saw had spent two hours looking at our teaching degree, our teaching certificate page, so we can share that information with our enrollment team and say you might want to send, you know, an email out about graduate programs and things like that. …

“The system required fields that were enigmatic, so you didn’t know exactly what kind of information they were looking for. We had all of these different hands in the pot interpreting how they were going to do it, and that made it super hard to keep the data clean and …

“[We have] 2,200 donors and 1,500 of them are monthly recurring donors. [This makes us] unique, but we would lose that opportunity if we couldn’t be responsive to people. Virtuous has allowed us to communicate individually, to catch things that should be caught.”

“We’re able to see how someone has interacted with us within the peer-to-peer community. Did they give as a third-party donor to someone in our network? That’s going to shift how we communicate with them and how we target them for further engagement. That has been a critical tool for …

“Anytime I look into any piece of technology or something to add for our organization, I have to make sure (a) it’s a fit in our budget and (b) it fits in with our mission. Virtuous was able to do both these things very well.”

“For any RMHC, knowing that their whole mission is serving families, the way that Virtuous does business is right in step with that, making sure that the nonprofit has the tools, the resources to continue serving, to continue growing, and to continue fulfilling that mission for many years down the …

“The overwhelming message from our users is they now have better access to data. They can actually go in and interact with the information, learn more about their own portfolios, and see the other marketing activities that are happening across the organization.”

“The solutions we were looking for were exactly what VOMO offered. And we found that out in our first meeting with a representative from VOMO.”

“You had to start well because if you began a process inside Raiser’s Edge and then deviated from that, it would be impossible to get back on track.”

“Our giving has definitely improved because we’ve been able to use emails to communicate with our donors, which has definitely steadily increased—to use the emails, the templates, setting up the forms and the campaigns.”

“One of the tools we used does not have a direct integration with Virtuous, but we built the integration. It’s called Slybroadcast. But what is so great about Virtuous is its flexibility and that it has an open API, and we can build integrations like this.”

“Without the automation, what we would have done is either a monthly or quarterly campaign where we just grab a data set and send an email manually, or [put] them into Slybroadcast manually and then bring back the results.”