“And the biggest thing for us is that we looked at a lot of other different CRMs and this one was focused on fundraising, like really on the donor relationship. And that’s what really interested us.”

“At that time, Blackbaud Raiser’s Edge was the gold standard CRM. However Raiser’s Edge was more of a skin, or interface, that made us believe that we were working in the cloud but in reality, we weren’t. While Blackbaud was building a cloud-based platform, we were really working in a …

“RaiseDonors gives us a new conduit to seamlessly awaken our online initiatives; the platform automates many of the tasks that we had to manually hand-hold in the past. Also, they have plenty of integrations with key third-party platforms, this is critical for our charity because we have a small staff. …

“We have always been complimented on how personalized our donor experience is with the donor receiving a personalized video from the recipient of their blanket. The Fleece & Thank You team has finally found a CRM on par with the level of responsiveness required to deliver a personalized experience."

“Talking to your donors more and keeping them informed helps bring in more money. By using a platform that easily sets up emails, and getting into a more repetitive or regular communication with our donors – whether that’s a phone call, letter, or email – keeps that same story going.”

“Since we’ve been with Virtuous, we’ve been doing more metrics work and have only been on an upward trajectory.”

“We wanted to pick a company that we could see ourselves staying with for decades. We don’t want to go through the pain of another database conversion at the end of our contract. So that was a really big part of our discernment process. And we were really very pleased …

“There’s a lot of training that’s always available, and Virtuous listens to changes and updates and is quick to implement them.”

“Salsa was really, really slow. I just didn’t use it much. I never got on there–it wasn’t friendly for me.”

“Virtuous has a great deal to offer. It’s cost-effective, cloud-based, and the responsiveness of the support team is a huge plus for anyone looking at a CRM.”

“I work a lot with our monthly donors, and it’s really helpful for me to just be able to pull a quick report in a couple of seconds. I was doing that all manually in Salesforce.”

“I feel like I have Virtuous beside me, managing relationships and helping us wealth screen right away, assign people to portfolios, and give updates. It’s really like an extra member of our team.”

“Our city network leaders in 25 cities kept track of who was in their network through one big Excel sheet.”

“We feel very comfortable using the chat feature and getting help and having things tweaked for us if we need. When custom reports weren’t working for me, I was able to reach out and get the problem solved quickly.”

“There were some things we would put into NXT and the database view and discovered they weren’t talking to one another. Especially when it came to grant management, that was our biggest pain point. Our grant manager was trying to track grants but the information wasn’t flowing through to Raiser’s …