“The document portal demonstrates our commitment to technology and presents a secure alternative to email. Because clients can be fearful if something arrives out of the blue, we have been careful to talk through how the portal works and they like it. We present it as a ‘secure letterbox’. Documents …

“We used to keep more paper, now we keep more useful information without the need for keeping paper. The system saves us space, improves workflow and provides enhanced customer service. It’s delivering exactly what the Virtual Cabinet team promised us that it would.”