70 Versapay Testimonials

“We had a good roadmap of what we wanted to accomplish with this project when we started. One was to streamline the billing process and make it more efficient. The second part was to deliver a better client experience. We’ve achieved both of those goals.”

“VersaPay ARC has decreased our DSO by enabling us to offer different, easy, and convenient payment methods.”

"So as we were beginning to launch this we were introducing to tenants, talking about them on the phone when they would ask about it and it feels like almost unanimous. Everyone's very excited about this because they also want to have this much more ease of pain and much better tracking system of payments a lot. Another way to communicate with us with their questions or their requests. And so they're basically unanimous. Everybody's excited about this because they just want that flexibility and that option."

“At Vantage Point Corporation we take pride in challenging the status quo and delivering a better technology experience for our customers, with VersaPay ARC we can expand our customer set without adding staff in our finance department and we’re also reclaiming hours with our existing staff. What’s even better is that our customers state that the platform makes it easy for them to do business with us.”

“At McClatchy, we receive numerous invoices from NEWSCYCLE SOLUTIONS each week. Since we started using the new Versapay AR platform, we became more effective at viewing our invoices, managing workflows, and generating reports, including the information on current balances. It helps our team save valuable time, and we love it as a result.”

“I have a clear view of everything that is due the moment I login to the platform.”

"I would give the same advice that we received, which is basically, make sure what you're sending over to VersaPay from your GL system is accurate. Because if you're sending information that's inaccurate and tenants pick up on that, they're going to lost confidence. They're not going to want to sign up, so it's going to defeat the whole purpose. The whole concept of having accurate information is important."

"I expect that process to change dramatically for the better because with Versapay they're going to be getting invoices every month through their email, which they can click on. It's going to give them all the details they need. And then if they do have questions, instead of contacting us via phone, they can just send the comment right through Versapay and then we can answer the question right back through Versapay. All of the history will be right there for us."

"We really want to get away from paper checks. We would love for all of our tenants to stop paying with paper checks. We've been talking about it for a few years and it also will help us cut down on bank fees and the all the costs that go with bank accounts. Because we'll be able to hopefully consolidate even more, as opposed to the regional merge, you know, regional accounts. Maybe we can just go to one lockbox as we have fewer checks coming in. I think that definitely getting away from paper checks and the administration work that goes with it, was a huge driver because then it frees up our cash accountant who is currently posting the checks, to actually do more property accounting work. And it kind of just is more return on investment."

"The reporting with Versapay improves the collections because we're identifying things earlier in the process. It also makes our life easier because now information is getting disseminated out to other folks who can help them. I think that really helps bring the whole team's knowledge to bear on collections, which then would help in lower balances, earlier collections, all the kinds of tangible things you want to see."

"I liked the visibility on the invoice delivery that you could easily see whether the invoice has been delivered or not, and I thought it would be easy to use for not only our accounts receivable team, which is what we had set out to do, but also for customer service, and for the sales team if they wanted to use it."

"Another big thing we're going to be able to get out of VersaPay is the communication with the tenants. We look at it like a LinkedIn. If you have a LinkedIn conversation between two people, it stays in one central location. So you have that and other people can go there to look at this VersaPay conversation you're having with your tenant. We're going to be able to put it right in the system and it'll bring some accountability to them."

"VersaPay is helping to unlock a lot of the frustrations and eliminate some of the waste that's in the system, systemically that is, and really give my credit organization an opportunity to be more effective. And there's nothing that really increases the morale of a group when all of a sudden you're taking the friction out of the daily grind."

"We write our own integration and again we're using process. We can do it in real-time, if you support API. For us, it was easier to control and track down. So, between me and one of my programmer, we wrote very complex coding will basically retrieve your transactions every morning around 6 o'clock and 6:05 all this information available in JD Edwards. It's very straightforward process because you supporting native JD Edwards structure so it's easier for us to write code."

"The best part of the VersaPay Tenant Portal is that our tenants can view invoices, obtain backup and make payments any time with the press of a button. Additionally, it is easy for tenants to sign up for the online service which is very intuitive, saving them time."