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344 Verint Systems Case Studies

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  • United Utilities Reduces HR Support Calls by 50 Percent with Verint

    Libby FordeHR Systems Specialist

  • Seamlessly Blending Agents and Bots to Deliver Exemplary CX

    Paul BuckleyHead of Social

  • DB Vertrieb GmbH Uses Verint to Increase the User-Friendliness of Its Website and Improve Issue Detection

    Dimitri PennerConversion Optimizer

  • RWS Community Grows Active Members by 224% in Nine Months

    Georgiana IancuCommunity Manager

  • Bank Dhofar Builds “Listen Everywhere” Strategy to Elevate CX Across Its Customer Touchpoints

    Ammar AskariHead of Customer Experience

  • FNB Evaluates 14 Times More Interactions using Verint Quality Bot

    Adrienne BewsherBusiness Solutions Manager

  • Multi-Award Winning CX Strategy Helps Tryg Norway Drive Insurance Sales Growth

    Stefan ÅrskaugSpeech Analytics Manager

  • Top 5 U.S. Bank Dramatically Reduces Customer Wait Time with Verint Queue Management

  • Verint Community Helps HFMA Improve Engagement, Communications, and Connections for Healthcare Finance Professionals

    Melanie BinderSenior Manager, Community and Council Engagement

  • Home/Sheffield Council Improved CX with Verint for Citizen Engagement Sheffield Council Drives Savings and Improved CX with Verint for Citizen Engagement

    Simon GunnellOperational Manager

  • Capitec Bank Reduces Manager Scheduling Time from Four Hours to 15 Minutes per Week

    Piet PotgieterDelivery Lead

  • Global Sports Betting & iGaming Firm Hits the Jackpot with Verint and Sabio

  • Cancer Research UK Community Improves Quality of Life

    Sarah WilsonCommunity Manager

  • Serco Improves Agent Schedule Flexibility and Reduces Attrition with Verint TimeFlex Bot

    Skye JacomettiWorkforce Management Governance Committee Chairperson

  • A Financial Services Company Delivers for Its Customers with Verint IVA

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