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482 Verint Systems Case Studies

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  • Leading Global Telecommunications Operating Company - Customer Case Study

  • Southampton City Council processes 28,000 forms per month with Verint

  • Logica - Customer Case Study

    Huw Williams Global WFO & Contact Centre Design Consultant

  • Sur La Table Optimizes the Customer Journey Across Every Touchpoint with Verint Web & Mobile*

    Rachel Frederick Vice President and General Manager of Digital Business

  • HomeServe Delivers Exceptional CX and Identifies Call Reduction Opportunities of 13% with Verint

    Kieron Homer Head of Business Change & Anaylsis

  • How an Insurance Provider Improved the Customer Experience with Callbacks

    Allison Garretson SVP, Operations & Customer Engagement

  • How a Credit Union Reduced Abandon Rates and Improved the Member Experience

    Laura Reinhold Member Service Contact Center Manager

  • Marketing Solutions Provider Reimagines Multichannel Customer Service with Verint Open Platform

  • Leading Public Research University Increases Capacity to Serve Students at Its Student Hubs by 10.5%

  • A National Banking Group Improves the Cost to Income Ratio to 46% With Verint

  • Verint TimeFlex Bot Helps a Leading Member Services Organization Empower Employees to Drive Business Outcomes

  • AXA Reduces Average Handle Time by 20%+ Using Modern, Connected Verint Open Platform

    David McGuire Head of Workforce Planning & Operational Insights

  • National Telecom Puts Verint Open Platform to Work to Reduce Talk Time and Improve Customer Satisfaction While Supporting Self-Service Channel Shift

  • Verint TimeFlex Bot Provides an Unprecedented Level of Schedule Flexibility for Telco Company’s Employees

  • Multinational Insurance Company Supports Flexible Working with Verint TimeFlex Bot

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