Back to Profile

484 Verint Systems Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Road Scholar boosts community engagement with Verint Systems, reaching 60,000+ registrations and 5,000 groups

    Mark Fagiano Digital Channel Director

  • Navy Federal Credit Union unifies departments and saves costs with Verint Workforce Management

    Jeff Bretana Manager of the Real Estate Lending Workforce Optimization Team

  • Wesbank - Customer Case Study

  • HomeServe identifies 13% call reduction opportunities with Verint Systems

    Kieron Homer Head of Business Change & Anaylsis

  • The General handles 170,000 monthly calls with Verint Systems to reduce hold times and abandon rates

    Allison Garretson SVP, Operations & Customer Engagement

  • Credit Union of Colorado reduces abandon rates by more than 40% with Verint Systems

    Laura Reinhold Member Service Contact Center Manager

  • Marketing Solutions Provider Reimagines Multichannel Customer Service with Verint Open Platform

  • Leading Public Research University increases student hub capacity by 10.5% with Verint Systems

  • A National Banking Group Improves the Cost to Income Ratio to 46% With Verint

  • Leading Member Services Organization cuts unplanned leave 19% in one month with Verint Systems

  • AXA Reduces Average Handle Time by 20%+ Using Modern, Connected Verint Open Platform

    David McGuire Head of Workforce Planning & Operational Insights

  • National Telecom Public Company cuts talk time 18% and boosts CSAT 3% with Verint Systems

  • Leading Telecommunications Company reduces attrition to 40% and absenteeism to 20% with Verint Systems

  • Multinational Insurance Company boosts shift changes 10x and cuts absenteeism 23% with Verint Systems

  • Motability Operations uses Verint Speech Analytics to create 200+ customer categories and boost insight from 700,000 customer interactions

    Josie Phillips Speech Analyst
FeaturedCustomers has 2,129,756+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.