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Velaro

Read 6 Velaro reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose Velaro as their Live Chat Software

Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments and improve constantly.

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Customer Rating Review Score based on 1936 reference ratings
4.8/5.0 (1936)

6Testimonials

  • "With Velaro live chat, our agents can now handle multiple chats in the same time it used to take them to address a single call, and as a result, we …

    Hanam Vuong Senior Manager of Customer Advocacy

  • “The customer seeing that you offer [live chat] says that you truly want to help them and are giving them every option possible. We are here for our customers when …

    Gary William Manager

  • "We did not have any kind of customer service relationship manager or portal or anything other than each department had really created their own sort of FAQ section in their …

    Jane Decker Building Director
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6 Case Studies

  • Round-the-Clock Patient Support with Velaro Live Chat

    Gary William Manager

  • Reduced Operating Support Expenses in Less Than Two Years

    Hanam Vuong Senior Manager of Customer Advocacy

  • Improved Customer Service and Increased Conversions with Velaro

    Jack Mitchell Director Of Sales & Marketing
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Additional Velaro Information & Resources

Read Velaro Reviews, Testimonials & Customer References from 6 real Velaro customers.

Browse Velaro Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Velaro.

FeaturedCustomers has 1,904,871+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.