Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments and improve constantly.
"The goal for using NetSuite integrated live chat was to have fewer calls go to our external call center. We wanted to win the first-tier chat and not have conversations go to phone overflow, as an investment in the customer relationship."
Read Velaro Reviews, Testimonials & Customer References from 6 real Velaro customers.
Browse Velaro Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Velaro.