Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments and improve constantly.
"We did not have any kind of customer service relationship manager or portal or anything other than each department had really created their own sort of FAQ section in their respective departments. The volume just exceeded staff capacity."
Read Velaro Reviews, Testimonials & Customer References from 6 real Velaro customers.
Browse Velaro Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Velaro.