44 VanillaSoft Testimonials

"Our decision to choose the best system for us was not any easy one. There is a lot of competition out there in the end we chose VanillaSoft. Our account manager was extremely patient, diligent, and knew more about the product he was selling than any sales person I have ever dealt with. You should be proud to have him on your team and he should be the standard by which your sales people are measured. To say we are impressed with the system is an understatement. As simple as it is to use and administer, we do realize it is a very sophisticated CRM and look forward to seeing the advancements in the years to come. I wish I had something nice to say about tech support, but we have not needed any."

“With VanillaSoft, our data collection and review for reports went from one week to less than a day.”

"Auto-dialing coupled with intelligent lead routing allow our agents to focus on their core responsibilities and revenue generating tasks. With VanillaSoft our agents can move nearly three times faster than dialing by hand. This is a tremendous advantage."

“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met all of our needs when it came to features and reporting. It is definitely a solution built for inside sales and appointment setting professionals”

"When we changed over to VanillaSoft two years ago we had an AHA moment. We are now better able to follow up with prospects and keep them from falling through the cracks. Our sales are through the roof. Thanks, VanillaSoft."

“VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and requests. All in all a great customer oriented company."

“The VanillaSoft setup is very easy, and the ability to speak with a live person without being on hold forever makes me feel very comfortable. We are calling five times as many contacts as we were before VanillaSoft. Since appointment setting is all about the numbers, volume is important. The appointment setters love the software and its ease of use. I am extremely happy with being able to log in, hit a few buttons and see how everyone is doing in a matter of seconds.”

"We have never been so successful. Since we started using VanillaSoft we have increased productivity by 175%! Also, working with the VanillaSoft team has been an incredible experience. They helped us customize our campaigns and page layout to fit our unique needs."