44 VanillaSoft Testimonials

"VanillaSoft's Call-Activity Dashboards & Web Reporting keep me up to date on sales and website visits."

“VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and requests. All in all a great customer oriented company.”

"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."

“VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each time I get on the phone with them, I learn something new that VanillaSoft can do, which means something cool I can do."

"As a call center outsource, we customize each campaign to meet out clients specific needs. The ability to easily create custom fields is essential to our business model. The data capture and subsequent filtering options enable our callers to efficiently target their next prospect. The ability to auto email captured data to our clients is a great time saver and selling point of our services."

"I’ve been testing VanillaSoft for one hour now and I am very happy to see that everything works easily and simply and above all: that it’s affordable. A lot of companies that offer the same kind of products should learn from you guys."

"Having people make appointments for my closers and top salespeople has been amazing. Instead of my best salespeople spending hours setting their own appointments, they now receive appointments straight to their calendars. No hassle for them, and they can do what they do best. Sell. It has changed the dynamic of the sales department completely. The appointment setters are motivated to set great appointments. The closers love it, because the sales come in much faster. VanillaSoft allows the appointment setters to reach many more people, making sure that they are never called twice, and that no one is fighting over which contact is theirs. It's a beautiful thing."

"Since using VanillaSoft we have saved about $40,000 - $50,000/yr in production costs."